Frank Boucher Kia Volkswagen of Racine

I had to get a software update on my Kia Soul (free of charge). My service advisor, Annica, greeted me (by name) when I drove my car into the service area. She went over my multi-point inspection, offere charge). My service advisor, Annica, greeted me (by name) when I drove my car into the service area. She went over my multi-point inspection, offered to have my car washed (which needed it), and had my car back to me within an hour. When walking me to my vehicle she was very pleasant and professional. Thank you for taking care of my vehicle and not pressuring me into getting anything else done. More

Beatrice was very knowledgeable of the car we were looking at. She always responded quickly. I found her to be pretty honest in answering my questions as well. The rest of the staff was very welcoming looking at. She always responded quickly. I found her to be pretty honest in answering my questions as well. The rest of the staff was very welcoming and helpful. More

Efficient, straightforward. Detailed. Great customer service. Let’s you know what is going on during. Detailed. Great customer service. Let’s you know what is going on during. More

Very helpful and thoughtful. Easy to work with. I would go back to them for another car. I have used them in the past and have always had good service. Easy to work with. I would go back to them for another car. I have used them in the past and have always had good service. More

Very reputable dealership. Lee McGee made the process extremely easy and relaxing. I knew where I stood with each leg of the buying process. I would recommend them to my clo Lee McGee made the process extremely easy and relaxing. I knew where I stood with each leg of the buying process. I would recommend them to my closest friends. More

Always very respectful and helpful. Work is s done quickly and efficiently. Very kind staff. Work is s done quickly and efficiently. Very kind staff. More

Excellent service! The service advisors are friendly, helpful and knowledgeable! The mechanics are well trained and detail oriented. I've been a customer since 2010 nev The service advisors are friendly, helpful and knowledgeable! The mechanics are well trained and detail oriented. I've been a customer since 2010 never one complaint. I've bought 2 new Sportages and I'm totally satisfied! Plus their prices are very comparable to any service shop! They also wash your vehicle before they turn it over to you! More

Went in for a scheduled repair and also had a recall item that needed to be addressed. Both items were completed in a timely manner. Although there was a glitch in the recall repair, it was corrected immedi that needed to be addressed. Both items were completed in a timely manner. Although there was a glitch in the recall repair, it was corrected immediately. I know how busy they are, but I really appreciate being treated like I am the only customer they have! I guess that's why we have been coming here for over 20 years. Thanks! More

Wonderful service. All of the service staff are excellent at customer service. Chris Miller sets the tone for a great service staff. He is awesome. All of the service staff are excellent at customer service. Chris Miller sets the tone for a great service staff. He is awesome. More

Very good customer service. The staff here has always been very friendly and knowledgeable. They keep me well informed while my Kia Sportage was being serviced. The staff here has always been very friendly and knowledgeable. They keep me well informed while my Kia Sportage was being serviced. More