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Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.6
987 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 987 reviews

March 21, 2022

The dealership services was nice and fast . I did not have to wait a long time and the people was nice . More

by lelegreen80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you!

March 18, 2022

Transmission on my Kia Soul needed to be replaced. Vehicle towed to dealer and service representative kept me informed, via phone, how work was being completed from ordering parts to phone call to let More

by CORNCOBIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Apr 07, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Glad we were able to assist! Thank you!

March 18, 2022

Overall this was a pleasant sales experience. The dealership, and Tony specifically, stayed in frequent contact and let me know immediately when the vehicle fitting my specifications was on the More

by LUKASKREGER1996
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Simonelli
Apr 07, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you so much for recommending us!

March 12, 2022

Everyone here was fantastic to work with. From the salesman (Tony) to the Financing (Brad). More

by TTREWYN8017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Simonelli
Apr 07, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Fantastic review, thank you!

March 11, 2022

Outstanding customer service! We Loved working with Lee McGee, he was knowledgeable, personable, and helpful! More

by ALBARANOWSKI28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you!

March 10, 2022

They treated me very professionally and even called with an update. I appreciated the heads up More

by MARTHAYOUNG0817@hotmsil.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Apr 07, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for the review!

March 10, 2022

Great experience answered all my questions and made car buying an easy day, very clean and hospitable. More

by JBKDEK1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler preston
Apr 07, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

We appreciate it, thank you!

March 01, 2022

Had a great experience with the work that was done and the friendly people. Will go back in future More

by annemarie.1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris miller, Chris Miller
Apr 07, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you!

February 25, 2022

I could go to a location much closer to my home but choose to come here ONLY because of the service department personnel. More

by SANDYSANTORO266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Annica Abbott
Apr 07, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

We appreciate the review!

February 24, 2022

Great experience. Very straight forward transaction with no surprises. Would recommend to anyone looking for an honest car dealer. More

by JONLEWCHENKO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Schouten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for the review!

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