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Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.6
987 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 987 reviews

May 13, 2022

Professional, friendly, quality service from the call for appointment, to the entry into service appointment area and beyond until service completion. Great customer service! Keep up the super job. More

by DCANDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Employees at service and checkout counter, car service mechanic., Chris Miller, Annica Abbott
Jun 02, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you so much! We appreciate you taking the time to leave such an awesome review. Thanks,

May 12, 2022

Clean dealership, kind staff, easy purchase and trade in process! I am happy they were respectful of my time as well. More

by Nmp4888
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Simonelli
Jun 02, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the great review and we hope you are enjoying your new Kia!

May 04, 2022

Just purchased a 2023 Kia Sportage. Huge thank you to Tony Simonelli for making my purchase as smooth as possible and taking the time to go over all the cool features in my new car. Thi More

by RAQUEL.VILLARREAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Simonelli
May 24, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Your continued patronage means the world to us! Enjoy your new vehicle, and safe travels!

April 29, 2022

I came for oil change and it was very professional Chris the service manager unbelievably efficient and friendly it was a great experience keep doing a great job you’re doing More

by NANCY.MEILAHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Apr 29, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again!

April 28, 2022

15 words seems not entirely enough. ,too say how good the service is . excellent service 👏 the best of da best 👌 More

by CHUTTSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Dustin Jacoby
Apr 29, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for your positive feedback!

April 27, 2022

The service was wonderful as alway's! Car wash service was good.Everything was fine. More

by DOROTHYT1945
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Miller
May 03, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the great review! We appreciate it.

April 24, 2022

Annica is very knowledgible and super friendly. I trust her honesty and efficiency with the service on my KIA SOUL+. Thankyou, Jim Sadowski 4-24-22. More

by JIMSADOWSKI41.CAV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Annica Abbott
Apr 25, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you so much for leaving us some great feedback!

April 23, 2022

I think your staff is friendly I’ve dealt a lot with Annika she’s always resolve any issues iPad and I liked the woman young woman that sold me my car but I she’s no longer there unfortunately and any p More

by julieabbas53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Annica Abbott
Apr 25, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Julie- thank you for taking the time to leave us a review!

April 20, 2022

I had to get a software update on my Kia Soul (free of charge). My service advisor, Annica, greeted me (by name) when I drove my car into the service area. She went over my multi-point inspection, offere More

by LYNNHLOGC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Apr 22, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

April 19, 2022

Beatrice was very knowledgeable of the car we were looking at. She always responded quickly. I found her to be pretty honest in answering my questions as well. The rest of the staff was very welcoming More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beatrice Muresanu, Anthony Simonelli
Apr 22, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Wow, great review! It sounds like Beatrice did a fantastic job helping you find the car you wanted. Thanks for taking the time to let us know about your experience. We hope you're enjoying your new vehicle!

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