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Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.6
986 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 986 reviews

August 21, 2024

We loved Kylie Anderson. We did not like paying 350 for a over priced roof rack! More

by TPWEBER1
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kylie Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the kind words for Kylie, but we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Clay Evans General Sales Manager 262-886-2886

August 12, 2024

Very helpful and knowledgeable. Timing of receiving my new vehicle couldn’t have been better. More

by niki_m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison
Aug 12, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Frank Boucher Kia Volkswagen of Racine are glad to have you as a customer. Clay Evans General Sales Manager 262-886-2886

August 09, 2024

Fantastic and professional. Great service and very knowledgeable. Kyle Miller and Sawyer Dillon were great and helpful. More

by cmathieus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Schouten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sawyer Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Clay Evans General Sales Manager 262-886-2886

August 07, 2024

Kylie was very attentive to my inquires! She is the reason I drove 7 hours to get this vehicle! Thanks Kylie! More

by donkarenluke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kylie Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Here at Frank Boucher Kia Volkswagen of Racine, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Clay Evans General Sales Manager 262-886-2886

August 05, 2024

My experience was great with Boucher. The staff were friendly and knowledgeable. Although I must say that Lee McGee, my salesman, was top of the line. I would highly recommend visiting th More

by Mspinky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Mokry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for sharing about your experience with Frank Boucher Kia Volkswagen of Racine. Lee and our team appreciate your business and hope to see you again soon! Clay Evans General Sales Manager 262-886-2886

August 03, 2024

Amazing service and very kind sales people, following you very well in all the steps More

by Mauriciro
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Here at Frank Boucher Kia Volkswagen of Racine, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Clay Evans General Sales Manager 262-886-2886

August 02, 2024

Customer service was outstanding, and the vehicle was exactly what I was looking for.” “I was so pleased with the service I received from the dealership. More

by María L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sawyer Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you, Maria, for choosing Frank Boucher Kia Volkswagen of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Clay Evans General Sales Manager 262-886-2886

July 17, 2024

Buying our new car was easy at Boucher in Racine. We didn't really have a car in mind, but Kyle helped us to find one that suited our needs. He was also very knowledgeable about the cars they had ava More

by ahlininger
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for your feedback on your recent visit to Frank Boucher Kia Volkswagen of Racine. It's great to hear that Kyle and our team were able to assist you and that you had such a positive experience. Clay Evans General Sales Manager 262-886-2886

June 10, 2024

Excellent customer service from the time I walked in the door till I drove my new car out of the dealership. More

by MANHALT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myles, Gabriel Nahhas
Jun 10, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Clay Evans General Sales Manager 262-886-2886

June 08, 2024

Kylie was very helpful and friendly I could not have asked for a better person to have bought my car from. They made you feel like you were family when you bought your car. More

by WAYNE_NANCY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kailey Haubrich
Jun 09, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

We are very happy to hear that Kailey provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Clay Evans General Sales Manager 262-886-2886