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Frank Boucher Kia Volkswagen of Racine
Racine, WI
971 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 971 reviews
August 11, 2022
Very efficient and very friendly staff! Almer was awesome!! Brad was great as well. Made all the mountains of paperwork a smooth process! Almer was awesome!! Brad was great as well. Made all the mountains of paperwork a smooth process! More
by JCANNIFF
Verified CustomerEmployees Worked With
Almer Croox, Brad Erie
August 02, 2022
I bought a new car the experience was great everything went smoothly. Beatrice’s was so helpful and had patience explaining to us the use of different things on the car. We would ask for her if we chang went smoothly. Beatrice’s was so helpful and had patience explaining to us the use of different things on the car. We would ask for her if we change the car but not right now. I would recommend this dealer to friends. More
by Mandy
Employees Worked With
Beatrice Muresanu
July 30, 2022
I had a engine replaced and it took over three months to get the new engine, but the folks at Frank Boucher made the experience as pain free as possible, giving me a loaner to use for the duration. All of t get the new engine, but the folks at Frank Boucher made the experience as pain free as possible, giving me a loaner to use for the duration. All of the people at Frank Boucher, especially Annica Abbott were friendly, professional and tried their best to keep me informed of the progress regarding my vehicle. I’ve had the car back for three days now and the new engine is running great. More
by kfreder5705
Employees Worked With
Annica Abbott, Chris Miller
July 28, 2022
I love going here, I have had 3 cars already and when my lease is up I'll be going back for the next one! Everyone I have had to deal with has been great! lease is up I'll be going back for the next one! Everyone I have had to deal with has been great! More
by KRIDDYKRUDS
Employees Worked With
Other Employees :
Sarah Turner, Clay Evans, Annika Abbott, Chris Miller, Dustin Jacoby
July 22, 2022
They had my car and part but Kept giving me the run around that my car was next up to be fixed..after a month I called and complained…Loaner car they gave me smelled like cigarette smoke plus door sque around that my car was next up to be fixed..after a month I called and complained…Loaner car they gave me smelled like cigarette smoke plus door squeaked when you opened it..also it really smelled bad when you used AC..not real happy with over all experience..gave me the loaner with hardly any gas in it and washer fluid light on More
by MHKREKLING04
Employees Worked With
Annika
July 14, 2022
I am very happy with the service. The price is reasonable and I love my car! The price is reasonable and I love my car! More
by MONICA.RIESSELMANN
