Frank Boucher Kia Volkswagen of Racine

Ordered a new Sorento PHEV through this dealership. Took quite a while to arrive, but that is on Kia, not the dealer. Experience once the car arrived at the dealer was very good. Our original sales Took quite a while to arrive, but that is on Kia, not the dealer. Experience once the car arrived at the dealer was very good. Our original sales rep (Beatrice) had left the company, so we were handed over to Bryan, who was easy to work with. All the numbers were as-expected, no shenanigans. Only a small effort to get us to buy a protection package, no big pressure. Trade-in offer was reasonable and we got some flex from them on that when I presented some evidence to higher value. Process was a bit on the slow side, but that is quite common in my experience. All the important stuff - the numbers mostly - were spot-on. Worth noting: We are not from Wisconsin, but from the north suburbs of Chicago. We ordered through this dealer because it was nearly impossible to find one in the Chicago area that would make the custom order, and only charge MSRP for it. Not only that, but this dealer is capable of handling the local taxes for IL and Cook County, and the IL plates stuff. I would definitely recommend this dealer More

I paid cash and receive nothing, had to wait 4 months for my 2nd second of keys. The new vehicle are coming with two hole license plate holder, and when you go to a car wash the machine broke the cheap ho my 2nd second of keys. The new vehicle are coming with two hole license plate holder, and when you go to a car wash the machine broke the cheap holder from the dealership for there promotions, plate bended. The WI law you need two plate to drive, and that's why you receive two plates. Plus, they over ran my credit score causing me to lose 19 points, so they can get a sales which they're over prices. I need to be Verify/Verification due to a Victim of Thief Fraud. More

Both the sale rep Noah and sales manager Scott were very helpful throughout the whole process in the Mazda dealership. helpful throughout the whole process in the Mazda dealership. More

Wonderful service stands by. Their product. Car has 667 thousand miles and I still get free oil change. Can’t beat that for quality product and service! Their product. Car has 667 thousand miles and I still get free oil change. Can’t beat that for quality product and service! More

Working with Nick was an absolute pleasure. Process was very smooth and I appreciated his attention to details. Took the time to make sure I was comfortable with everything Process was very smooth and I appreciated his attention to details. Took the time to make sure I was comfortable with everything More

I had a great experience and they did a good job. Let me know of possible future repairs. Not pushy Let me know of possible future repairs. Not pushy More

Mitchell went out of his way to bring me my spare tire. I live a half our away! His communication is great. I live a half our away! His communication is great. More

Been coming here for years! I brought my husband car for tomorrow! I'll keep coming back! I brought my husband car for tomorrow! I'll keep coming back! More

They did excellent job selling us a brand new car last week Lee McGee did a great job week Lee McGee did a great job More

Lee McGee did an excellent job of selling us a new Car last week.❤️ Lol last week.❤️ Lol More