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Frank Boucher Kia Volkswagen of Racine

Racine, WI

Overview
Employees
Reviews
Vehicles
4.6
987 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 987 reviews

November 19, 2022

Kim Streubel from Boucher auto group Boucher Chevrolet was great to work with. I appreciate all she did to help me find the perfect car More

by NANA5KIDS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Schouten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Streubel
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Nov 20, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Kia of Racine.

November 17, 2022

Everyone from Nick to Kody to Brad were very helpful and smoothed out any bumps along the way.. happy to finally have my new Sportage. More

by GOAL35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Schouten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Kia of Racine, we look forward to having you as one of our valued customers for many more years to come!

November 16, 2022

This felt like an honest transaction. I love my new ride! Everyone was very helpful and knowledgeable. More

by ANNGIBBS11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Schouten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Ruscheinsky
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Nov 17, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, Ann, and don't hesitate to reach out if you need anything else.

November 11, 2022

Nick was great and easy to work with. Nick new what he was talking about with questions I had. More

by Jverega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Schouten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Erie
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Nov 12, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for taking the time to leave us a five-star rating. We're glad to hear that you had a positive experience here with Nick. We hope you enjoy your new purchase! Thank you for choosing Frank Boucher Kia of Racine. We appreciate your business and hope to see you again soon!

November 07, 2022

So pleased how this dealership went the extra mile to get our repair covered by a Kia warranty. We’re always satisfied with the excellent service Frank Boucher Kia provides. Thanks again! More

by ROSEMARYDEBURGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annika
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Nov 07, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Rose, Thank you for choosing Frank Boucher Kia of Racine. Your feedback and rating mean a lot to us. We're glad Annika was able to help, and we hope to see you again!

October 31, 2022

Fast service and clear communication! We dropped off early due to work schedules and the service was completed before we were even scheduled to arrive. More

by SAMANTHA.LINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
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Oct 31, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Samantha, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 28, 2022

This is the dealership where we bought this car and the second time we have brought it in for service. Very courteous and professional. I like that they checked out the outstanding recalls. More

by SALLY.OSENGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annika
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Oct 30, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Kia of Racine.

October 27, 2022

Professional courteous Respectful considerate and kind. No unnecessary sales of unnecessary parts or repairs. Clean environment and organized. Easy in and out. More

by DAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Miller, Dustin Jacoby
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Oct 30, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Kia of Racine. We look forward to having you as a valued customer for many years to come!

October 21, 2022

Great service and friendliness. We didn’t have an appointment and they got us in anyway. Even offered to wash our car!! More

by PDRESEN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
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Oct 23, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Kia of Racine, we look forward to having you as one of our valued customers for many more years to come!

October 14, 2022

Where you get excellent services from one department and it made you gained trust for it all. 3 vehicles I have gotten from the dealership and definitely a place I will continue to come back. More

by JOSUEGONZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annica abott (spelling of name), Tyler Preston
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Oct 16, 2022 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for sharing about your experience with Frank Boucher Kia of Racine. Tyler, Kody, and Annica appreciate your business and hope to see you again soon!

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