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Frank Boucher Kia Volkswagen of Racine
Racine, WI
971 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 971 reviews
October 28, 2022
This is the dealership where we bought this car and the second time we have brought it in for service. Very courteous and professional. I like that they checked out the outstanding recalls. second time we have brought it in for service. Very courteous and professional. I like that they checked out the outstanding recalls. More
by SALLY.OSENGA
Verified CustomerEmployees Worked With
Annika
October 27, 2022
Professional courteous Respectful considerate and kind. No unnecessary sales of unnecessary parts or repairs. Clean environment and organized. Easy in and out. No unnecessary sales of unnecessary parts or repairs. Clean environment and organized. Easy in and out. More
by DAS
Employees Worked With
Chris Miller, Todd Bishop, Dustin Jacoby
October 14, 2022
Where you get excellent services from one department and it made you gained trust for it all. 3 vehicles I have gotten from the dealership and definitely a place I will continue to come back. it made you gained trust for it all. 3 vehicles I have gotten from the dealership and definitely a place I will continue to come back. More
by JOSUEGONZ
October 10, 2022
Needed to return for liscence plate screws, returned again after realizing there were no car mats, apparently they weren't delivered until after I had the car. PDI wasn't great. I'm still finding protec again after realizing there were no car mats, apparently they weren't delivered until after I had the car. PDI wasn't great. I'm still finding protective plastic inside the car. Salesman was decent but the overall experience was sloppy More
by KHELDING1
Employees Worked With
Bryan Barnes
October 04, 2022
I ENJOYED WORKING WITH LEE, BRANDON AND CLAY! THEY ARE ALL VERY PROFESSIONAL, HELPFUL AND UNDERSTANDING. WHAT CAN I SAY, IT TOOK 13 MONTHS TO GET THAT AMAZING 2022 TELLURIDE, BUT IT WAS WORTH THEY ARE ALL VERY PROFESSIONAL, HELPFUL AND UNDERSTANDING. WHAT CAN I SAY, IT TOOK 13 MONTHS TO GET THAT AMAZING 2022 TELLURIDE, BUT IT WAS WORTH THE WAIT!!! THANKS GUYS, More
by DEFURIO1945
September 28, 2022
Great service friendly staff and gave updates about the progress being made and if there was a delay I was kept informed and the reasons why with apologies progress being made and if there was a delay I was kept informed and the reasons why with apologies More
by JPATANMK
Employees Worked With
Chris Miller
September 28, 2022
Great staff worked with me through a couple of setbacks and tried making sure everything went as smoothly as possible. Almer was an amazing and very helpful salesman. Brad and Bryan were a huge help on my and tried making sure everything went as smoothly as possible. Almer was an amazing and very helpful salesman. Brad and Bryan were a huge help on my final day of getting my car. Couldn't be happier More
by TonySpring
Employees Worked With
Almer Croox, Brad Erie
September 26, 2022
I had a great experience buying my new used car here. Everybody is extremely professional and helpful. Beatrice and Tony were simply the best! Everybody is extremely professional and helpful. Beatrice and Tony were simply the best! More
by soledadmartins
