Frank Boucher Kia Volkswagen of Racine

They are always there for me when I need them! And they can usually get me in fairly quickly! So thank you! And they can usually get me in fairly quickly! So thank you! More

Annica Abbot was Outstanding. From the warm greeting, updating through out the services, to the paperwork explaining, and even walking me out to the car. Very friendly, outgoing a From the warm greeting, updating through out the services, to the paperwork explaining, and even walking me out to the car. Very friendly, outgoing and efficient, Give this woman a raise.. More

Great buying experience. Bryan was a pleasure to work with. Very helpful throughout the process. Bryan was a pleasure to work with. Very helpful throughout the process. More

Everyone is great, the service is quick and good! The staff in general is top notch. The staff in general is top notch. More

The service department is the best I’ve ever dealt with, they are very professional and friendly. I always leave there knowing that my car has been treated like it was their own. they are very professional and friendly. I always leave there knowing that my car has been treated like it was their own. More

I’ve always been given the upmost respect in the best care for my vehicle. care for my vehicle. More

Well I was promised several things that I found it did not come with even the manual says it does but I don't see it. not come with even the manual says it does but I don't see it. More

Ordered a new Sorento PHEV through this dealership. Took quite a while to arrive, but that is on Kia, not the dealer. Experience once the car arrived at the dealer was very good. Our original sales Took quite a while to arrive, but that is on Kia, not the dealer. Experience once the car arrived at the dealer was very good. Our original sales rep (Beatrice) had left the company, so we were handed over to Bryan, who was easy to work with. All the numbers were as-expected, no shenanigans. Only a small effort to get us to buy a protection package, no big pressure. Trade-in offer was reasonable and we got some flex from them on that when I presented some evidence to higher value. Process was a bit on the slow side, but that is quite common in my experience. All the important stuff - the numbers mostly - were spot-on. Worth noting: We are not from Wisconsin, but from the north suburbs of Chicago. We ordered through this dealer because it was nearly impossible to find one in the Chicago area that would make the custom order, and only charge MSRP for it. Not only that, but this dealer is capable of handling the local taxes for IL and Cook County, and the IL plates stuff. I would definitely recommend this dealer More

I paid cash and receive nothing, had to wait 4 months for my 2nd second of keys. The new vehicle are coming with two hole license plate holder, and when you go to a car wash the machine broke the cheap ho my 2nd second of keys. The new vehicle are coming with two hole license plate holder, and when you go to a car wash the machine broke the cheap holder from the dealership for there promotions, plate bended. The WI law you need two plate to drive, and that's why you receive two plates. Plus, they over ran my credit score causing me to lose 19 points, so they can get a sales which they're over prices. I need to be Verify/Verification due to a Victim of Thief Fraud. More

Both the sale rep Noah and sales manager Scott were very helpful throughout the whole process in the Mazda dealership. helpful throughout the whole process in the Mazda dealership. More