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Frank Boucher Kia Volkswagen of Racine

Racine, WI

Overview
Employees
Reviews
Vehicles
4.6
987 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 987 reviews

February 09, 2023

Erika Johnson checked me in and kept me informed while I waited for my car to be finished. She was great to work with and was very professional to deal with. I will be back for my next oil change or if my K More

by JNOHAJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Johnson
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Feb 10, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

We are very happy to hear that Erika provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 31, 2023

My experience buying my new vehicle was smooth and painless. No extra or hidden fees. Tyler was very helpful and had a positive attitude during our interactions. More

by Ashley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Preston
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Feb 01, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Ashley, It's great to hear that Tyler was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Kia of Racine!

January 28, 2023

Had no problems, great experience with James Smallins , he kept in touch to make sure I knew what all the futures meant. More

by BARB_KACZMAREK
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Smallins
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Jan 29, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you! It has been a pleasure serving you, Barb. Quality customer service is always our number one priority, and we're happy to hear that James met your expectations. Thank you again for choosing Frank Boucher Kia of Racine; we look forward to having you as one of our valued customers for many more years to come!

January 27, 2023

The service department is the best I’ve ever felt with. The entire staff there are the best in the business. I won’t go anywhere else for service on my Kia. More

by FTHOG1450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annica and Emily, Chris Miller
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Jan 29, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for choosing Frank Boucher Kia of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 25, 2023

Clean service dept very friendly always updating me on service needs fixes my vehicle correctly the first time. Very satisfied with Kia Service More

by MARYMARGARET.MORRISSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Miller
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Jan 26, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 21, 2023

Always helpful- proactive- communicative The service center and sales center are exceptional. We are 100% Frank Boucher Kia of Racine fans/customers. More

by krism_of3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Miller
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Jan 22, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Kia of Racine.

January 20, 2023

Super service and great communication from the service rep Dan, it was a very quick turnaround More

by LAWRENCE.LAPETINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Jan 22, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Lawrence, and it's great to hear about your excellent experience here at Frank Boucher Kia of Racine.

January 20, 2023

Outstanding service, Noah, Kody and Nimo where absolutely amazing people to connect with on getting a car. More

by DYLPEC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Eastridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nimo
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Jan 22, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 19, 2023

Had a great experience purchasing our telluride. The dealership closes at 7 but due to work we were not able to get there until 630. They arranged everything over the phone and stayed late until pas More

by benpageau87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Jacoby, Chad Mulholland
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Jan 20, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Ben, Congratulations on your new vehicle! We are so glad that Lee had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

January 19, 2023

As always our experience with Boucher Kia has been top notch! We purchased our 3rd Kia from Lee McGee this week and he is amazing! Lee along with Chris Miller in service make for an unstoppable team. They More

by GONZALEZAM02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Miller
Report | Print
Jan 20, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for sharing your thoughts about your experience with Frank Boucher Kia of Racine. Lee, Chris, and our team appreciate your business and hope to see you again soon!

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