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Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.6
971 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 971 reviews

April 01, 2023

We had great experience! Lee was a fabulous sales person. Couldn’t be happier with our purchase. Joan More

by JOANKNAUTZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Miller
Apr 01, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Apr 01, 2023 -

JOANKNAUTZ responded

I have purchased two vehicles from Frank Boucher , and have been happy with the vehicles and service calls.

March 30, 2023

First off I was referred to Boucher twice didn’t listen . One day I decided to give them a call to see what they could do Chad and Tyler saved me from being car less or in debt long story short they gave me More

by MTHOMPSON285
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Great customer service all around even the other employees made it a comfortable atmosphere !!, Brad Erie, Tyler Preston, Chad Mulholland
Mar 30, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Chad and Tyler to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

March 30, 2023

They were accommodating and communicative throughout the process. There was an issue with one of my tires and they worked to get a replacement there within hours. Also, the shuttle driver was very pleasant More

by joshluksich
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Recommend Dealer
Yes
Employees Worked With
Erika
Apr 01, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Kia of Racine.

March 29, 2023

it was good , they did not wash my car,i did not get the service woman's name More

by RICKYRUBKO
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Recommend Dealer
Yes
Employees Worked With
service woman I did not get her name
Mar 30, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for sharing about your experience with Frank Boucher Kia of Racine. We appreciate your business, Ricky, and hope to see you again soon!

March 28, 2023

Annica is always super sweet and so helpful when I bring my car in. The service department does great work and gets me out as soon as possible. More

by cmstiner
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Recommend Dealer
Yes
Employees Worked With
Annica Abbot
Mar 29, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Kia of Racine!

March 19, 2023

The dealership maintenance manager was very accommodating when I called to make an appointment for a software update on my vehicle. He was very knowledgeable about the software and how it would prevent anyon More

by BRUMMEISTER
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Recommend Dealer
Yes
Employees Worked With
Dustin Jacoby
Mar 20, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Kia of Racine to be a positive one. Please don't hesitate to reach out if you need anything else.

March 18, 2023

Friendly and very personable staff Chad, Durrel and Cody made our experience painless. Very nice!! More

by BARBIMCGUIRE
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Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Adkisson, Chad Mulholland
Mar 20, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Mar 20, 2023 -

BARBIMCGUIRE responded

Thank you for your service.

March 12, 2023

Professional yet comfortable pressure free experience! Bryan answered all our questions, kept us informed at all times, and made the whole buying experience easy and enjoyable. We enjoyed More

by SBSCHARPING
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Recommend Dealer
Yes
Employees Worked With
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Barnes, Brad Erie
Mar 13, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 10, 2023

Always helpful and polite. I really appreciate being able to be taken home and picked up later when my car is ready.the waiting area is very comforting and welcoming. More

by DEBRABEAVERS
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Recommend Dealer
Yes
Employees Worked With
Anika , Chris Miller, Todd Bishop, Dustin Jacoby
Mar 13, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you, Debra! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Kia of Racine, we look forward to having you as one of our valued customers for many more years to come!

March 10, 2023

I have always been very pleased with the service I received and did not have to wait very long for completion More

by jdbar3
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jacob Ramsey
Mar 13, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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