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Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.6
982 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 982 reviews

October 10, 2024

My husband and I have been customers at Frank Boucher Kia of Racine for over 20 years. We have purchased all of our cars from them and have had all of them serviced at Frank Boucher. We keep coming back be More

by NTMYAGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel La Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for taking the time to share your thoughts on working with Angel and our team. We're glad to hear we delivered such a great experience! Clay Evans General Sales Manager 262-886-2886

October 02, 2024

I was pleased with my experience at this dealership. I didn't feel pressure to purchase immediately. They answered all of my questions and I felt like they cared about what I wanted. I would recommen More

by Crv lady
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Evans
Oct 03, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for choosing Frank Boucher Kia Volkswagen of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Clay Evans General Sales Manager 262-886-2886

September 28, 2024

Everyone was amazing, We never felt pressured. Everyone was super friendly and professional. I love my VW Arteon! More

by bdieringer64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sawyer Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Perez
Sep 29, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

We are very happy to hear Sawyer and Bill provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Clay Evans General Sales Manager 262-886-2886

September 20, 2024

The dealership and especially the service department has been great to work with for the last 20 years More

by Ilija Stojsavljevic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Schouten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Bishop
Sep 22, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Ilija, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Clay Evans General Sales Manager 262-886-2886

September 12, 2024

They are friendly and helpful. Their low pressure sales is appreciated. Kylie was wonderful and helped a lot, even after the sale. I think this is just the way they do business.. More

by Tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kylie Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you, Tim, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kylie and our team, and we look forward to working with you again. Clay Evans General Sales Manager 262-886-2886

August 31, 2024

The car buying experience is stressful. Prior to visiting Kia of Racine, my wife and I had been to a number of other dealerships and didn’t feel valued, but when we met with Lee McGee, Cla More

by jacobtwagner4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Evans
Sep 02, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks, Jacob, for sharing your thoughts about your experience with Frank Boucher Kia Volkswagen of Racine. We appreciate your business and hope to see you again soon! Clay Evans General Sales Manager 262-886-2886

August 21, 2024

We loved Kylie Anderson. We did not like paying 350 for a over priced roof rack! More

by TPWEBER1
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kylie Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the kind words for Kylie, but we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Clay Evans General Sales Manager 262-886-2886

August 12, 2024

Very helpful and knowledgeable. Timing of receiving my new vehicle couldn’t have been better. More

by niki_m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison
Aug 12, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Frank Boucher Kia Volkswagen of Racine are glad to have you as a customer. Clay Evans General Sales Manager 262-886-2886

August 09, 2024

Fantastic and professional. Great service and very knowledgeable. Kyle Miller and Sawyer Dillon were great and helpful. More

by cmathieus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Schouten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sawyer Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Clay Evans General Sales Manager 262-886-2886

August 07, 2024

Kylie was very attentive to my inquires! She is the reason I drove 7 hours to get this vehicle! Thanks Kylie! More

by donkarenluke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kylie Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Frank Boucher Kia Volkswagen of Racine responded

Here at Frank Boucher Kia Volkswagen of Racine, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Clay Evans General Sales Manager 262-886-2886

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