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Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.6
987 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 987 reviews

June 29, 2023

Friendly & knowledgeable service advisor, fast work, clean waiting room. Good price & coupons too. Will return More

by sziv56
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Jun 30, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Kia of Racine.

June 29, 2023

My sales person, Noah Eastridge was really easy to work with and made my buying experience pleasurable. Our entire family uses Boucher for Sales and Service and over the past 20 years we have purchased, s More

by CMANDEL0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Schouten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Eastridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nimo Amini, Chad Mulholland
Jun 30, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your kind feedback for Noah and the team!

June 28, 2023

Very helpful! Was done on time she gave me . Lady that helped me in service department was very kind and very knowledgeable about her job . Answered all my questio More

by Gdrasen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service Department Can't remember her name
Jun 29, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

June 24, 2023

they did good work for myself. straight out problem s. Another dealership couldn't fix for my truck. good customer service there. More

by INKMANJEFF1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Todd Bishop
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Mulholland
Jun 26, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Kia of Racine, we look forward to having you as one of our valued customers for many more years to come!

June 24, 2023

I recently purchased a car at this dealership and I will say it was one of the best car buying experiences I’ve had in the last 8 years. The amount of professionalism and respect I received was out of this More

by Alex_Ortiz
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Almer Croox, Chad Mulholland
Jun 26, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Almer could make this a top-notch experience. We hope you enjoy your new vehicle, Alex, and we look forward to continuing to serve you in the future!

June 14, 2023

Was very satisfied with the service I received. Friendly,fast and efficient service. Looking forward to having their service again. More

by KENDALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Miller, Dustin Jacoby
Jun 15, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 09, 2023

Great setvice always updating you on you're car and very pleasant to work with More

by SCHMITZTAMMY45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Bishop
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Tammy, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 07, 2023

Pleasant experience overall. Purchased 2021 Telluride and came back and purchased 2022 but delivery delayed until 2023…….delivered May 2023. More

by GEORGE CHARDUKIAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay, Darrell Adkisson
Jun 08, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you so much, George, for your kind words for our sales team and for taking the time to leave us this wonderful feedback! Congratulations on your new Telluride! We look forward to working with you again!

June 04, 2023

Excellent service, knowledgeable and friendly staff . Thank you to everyone who made our buying experience pleasant. When we need a second vehicle we keep this Kia Dealership in mind. More

by MRODRIGU67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Perez ; Brian , Chad Mulholland
Jun 05, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for sharing about your experience with Frank Boucher Kia of Racine. William, Chad, and Kody appreciate your business and hope to see you again soon!

June 02, 2023

The people are very pleasant to work with. The work is done in a timely fashion. More

by Vernon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Johnson
Jun 02, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you so much, Vernon, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Kia of Racine to be a positive one. Please don't hesitate to reach out if you need anything else.

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