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Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.6
971 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 971 reviews

July 01, 2023

Noah was excellent to work with in getting our latest leased vehicle. He was very helpful and friendly and answered all our questions More

by lind
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Noah Eastridge
Jul 02, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for your feedback on your recent visit to Frank Boucher Kia of Racine. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 30, 2023

The dealership is always clean and comfortable. . Stocked with goodies for you to enjoy while you wait. More

by JWILCOX713
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Annika Abbott five stars, Chris Miller, Dustin Jacoby
Jun 30, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Kia of Racine, we look forward to having you as a valued customer for many years to come!

June 30, 2023

I felt like royalty walking in this time around. This was our 5th car we have bought/leased from this dealership. Last lease experience wasn’t great, but once I expressed my concerns they made this More

by Kk
Recommend Dealer
Yes
Employees Worked With
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Perez
Jul 02, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for sharing about your experience with Frank Boucher Kia of Racine. We appreciate your business and hope to see you again soon!

June 30, 2023

Almer was great to work with. I have leased both of my cars from this dealership and had good experiences both times. More

by ARDUXIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Barnes, Almer Croox
Jul 02, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for choosing Frank Boucher Kia of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 29, 2023

My sales person, Noah Eastridge was really easy to work with and made my buying experience pleasurable. Our entire family uses Boucher for Sales and Service and over the past 20 years we have purchased, s More

by CMANDEL0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Schouten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nimo Amini, Chad Mulholland, Noah Eastridge
Jun 30, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your kind feedback for Noah and the team!

June 29, 2023

Friendly & knowledgeable service advisor, fast work, clean waiting room. Good price & coupons too. Will return More

by sziv56
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Jun 30, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Kia of Racine.

June 28, 2023

Very helpful! Was done on time she gave me . Lady that helped me in service department was very kind and very knowledgeable about her job . Answered all my questio More

by Gdrasen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service Department Can't remember her name
Jun 29, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

June 24, 2023

they did good work for myself. straight out problem s. Another dealership couldn't fix for my truck. good customer service there. More

by INKMANJEFF1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Todd Bishop, Chad Mulholland
Jun 26, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Kia of Racine, we look forward to having you as one of our valued customers for many more years to come!

June 24, 2023

I recently purchased a car at this dealership and I will say it was one of the best car buying experiences I’ve had in the last 8 years. The amount of professionalism and respect I received was out of this More

by Alex_Ortiz
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Almer Croox, Chad Mulholland
Jun 26, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Almer could make this a top-notch experience. We hope you enjoy your new vehicle, Alex, and we look forward to continuing to serve you in the future!

June 14, 2023

Was very satisfied with the service I received. Friendly,fast and efficient service. Looking forward to having their service again. More

by KENDALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Todd Bishop, Dustin Jacoby
Jun 15, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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