Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Frank Boucher Kia Volkswagen of Racine
Racine, WI
987 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 987 reviews
August 18, 2023
The service staff was knowledgeable and performed my service work ahead of schedule. I really appreciated the video of my tow hitch installation. service work ahead of schedule. I really appreciated the video of my tow hitch installation. More
by jamethom
Verified Customer
August 08, 2023
Excellent customer service. Brought my Kia in for service. It was done quickly and professionally. The service writer was very helpful. Brought my Kia in for service. It was done quickly and professionally. The service writer was very helpful. More
by Jdeppo987
Employees Worked With
Did not work with any of the above
August 02, 2023
My service advisor was friendly, pleasant and informative. She was very helpful in helping me to turn off a very annoying feature in my vehicle. informative. She was very helpful in helping me to turn off a very annoying feature in my vehicle. More
by TKDOMMEK
July 31, 2023
Everyone was very polite and wonderful. They made sure to communicate with me the whole entire time until I was in my new car!!:) special shout out to Ruby and Brad E; I’m very happy with m They made sure to communicate with me the whole entire time until I was in my new car!!:) special shout out to Ruby and Brad E; I’m very happy with my vehicle and the service I received at this dealership. :)) More
by Naudiya T
Employees Worked With
Ruby Munoz, Bradley Erie
July 29, 2023
I glad that this dealership took time to get my car in although, I did not have an appointment. (NO WORKING BRAKES) Fix my car with new parts because of bad corrosion underneath car. [This was a ve although, I did not have an appointment. (NO WORKING BRAKES) Fix my car with new parts because of bad corrosion underneath car. [This was a very expensive $$$$ lesson to learn] My service representative kept me alert by calling me each day with detail about what happening with my car also, send me a video, that way I could see for myself the build up corrosion. My car drive & brake better. Will being asing for information about how to avoid underneath car corrosion buildup this WINTER. More
by eastriverflow413
Employees Worked With
Jamal
July 26, 2023
Friendly and efficient staff. As we have an EV, we needed a moderate charge to get back to our home charger and the staff promptly took care of that…very helpful and appreciated. As we have an EV, we needed a moderate charge to get back to our home charger and the staff promptly took care of that…very helpful and appreciated. More
by bobh4761
Employees Worked With
Chris Miller
July 26, 2023
Lee, Kody and Clay were all very professional and helpfully and went above and beyond to see that we were satisfied with our purchase for our granddaughter. They made for a no pressure enjoyable buyi helpfully and went above and beyond to see that we were satisfied with our purchase for our granddaughter. They made for a no pressure enjoyable buying experience. Highly recommended. More
by John1945
