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Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.6
971 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 971 reviews

July 26, 2023

Friendly and efficient staff. As we have an EV, we needed a moderate charge to get back to our home charger and the staff promptly took care of that…very helpful and appreciated. More

by bobh4761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Jul 26, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for choosing Frank Boucher Kia of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 26, 2023

Lee, Kody and Clay were all very professional and helpfully and went above and beyond to see that we were satisfied with our purchase for our granddaughter. They made for a no pressure enjoyable buyi More

by John1945
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Mulholland
Jul 27, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you, John! Lee, Kody, and Clay appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Kia of Racine.

July 25, 2023

Reasonably priced, on time, and excellent installation of 2023 Telluride dealer options. Thank you Annica. More

by STEVECUL
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Annica
Jul 26, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for your kind review, Steve! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Kia of Racine!

July 21, 2023

I was very pleased with the quick repair of my vehicle. So happy the service was that fast. More

by MARYMUST
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Jul 24, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you so much for your kind words, Mary, and for taking the time to leave us this wonderful feedback!

July 18, 2023

Lee was extremely helpful and great to work with! He made my first car buying experience a breeze. The process was efficient and I would highly recommend anyone to buy a car here. More

by ACMUELLER011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you so much for your excellent review! We are so glad that Lee had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

July 18, 2023

Frank Boucher never disappoints! I worked with Shelby Torres. He was so kind and professional! I came in with so many expectations and he did what he could to make sure each was met! More

by Jyl.brunner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby Torres, Clay, Branden, Brad
Jul 19, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Kia of Racine!

July 17, 2023

Patricia was able to work with me quickly over the phone to find the vehicle that I wanted, especially after I was getting some major runaround from other dealerships in the area.. Almost like a breath of f More

by TOMCRE
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Greeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Carrick , Bryan Barnes
Jul 18, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Tom, Here at Frank Boucher Kia of Racine, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Patricia, and it was a pleasure having you at the dealership. We appreciate your review!

July 14, 2023

Jamal was great in greeting me and informing me of the services I needed to take of my car he was outstanding I'm so pleased with his help thank you so much More

by Carolynbonds29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Todd Bishop, Dustin Jacoby
Jul 15, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jamal delivered such a great experience!

July 06, 2023

I like that they service my truck and included a much needed software and decal was included in the service at no charge to me. I had read about the software being offered to Kia customers. So glad this More

by vduncan7isheaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Jul 07, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Kia of Racine, we look forward to having you as one of our valued customers for many more years to come!

July 02, 2023

Lee is an excellent salesman you can trust! He listens to you and your needs and helps you get what you want. Highly recommend Frank Boucher Kia of Racine for your car needs! More

by LISA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody O'Haver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2023 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Frank Boucher Kia of Racine!

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