Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center
Janesville, WI
904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center
You guys can't get your email right. Keep trying to stop recieving emails for someone named Steve. Dealership said they fixed it but just got this email again. I do not live in Janesvill Keep trying to stop recieving emails for someone named Steve. Dealership said they fixed it but just got this email again. I do not live in Janesville. One email I received a vin number to his vehicle, I do not need his personal info. More
Routine oil change and tire rotation Customer Service was excellent! Very friendly and courteous. Very thorough with services being done and recommendations that might be needed in the fu Customer Service was excellent! Very friendly and courteous. Very thorough with services being done and recommendations that might be needed in the future. Service was timely and didn’t have to wait long. More
VW service Great staff, great service! I would highly recommend this dealership to anyone looking for quality service. The friendly sales staff is so welcoming a Great staff, great service! I would highly recommend this dealership to anyone looking for quality service. The friendly sales staff is so welcoming and kind while waiting for my vehicle to be serviced. The service really speaks for itself. Thank you!! More
Difficulty Made apt to get service done week prior for procedure in quick lane. Got email to confirm day prior. Got there and then check in stated no apt in tha Made apt to get service done week prior for procedure in quick lane. Got email to confirm day prior. Got there and then check in stated no apt in that lane and that this was not supposed to be done that way.....very rude attitude as well. Won't be back More
Going the Extra Mile I was pleasantly surprised to learn the dealership has a shuttle service. Which was great since I was anticipating a four hour brake change and that n I was pleasantly surprised to learn the dealership has a shuttle service. Which was great since I was anticipating a four hour brake change and that nearest coffee shop was mistaken about how not close the local coffee shop was. The real cherry on top, though, was that Jerry offered to look into whether there were any coupons available to get me additional discounts. I wasn't expecting that, and made me extra happy I chose to get my car serviced here. More
great work "I TRUST They do the work required to keep ours vehicles current . I have always trusted them to do the right thing. I have the arrangement whit them , If They do the work required to keep ours vehicles current . I have always trusted them to do the right thing. I have the arrangement whit them , If the find some thing to fix it. It is called Trust. Mike More
Uconnect GPS update I have no issues with this dealership. It appears that UConnect has bern failing in all Jeep models since 2015. My issue is a faulty software and Uco I have no issues with this dealership. It appears that UConnect has bern failing in all Jeep models since 2015. My issue is a faulty software and Uconnect not taking responsibility for this and charging their customers for their problem. That is a real money maker for the dealer and Uconnect. More
Lube service Great service prompt and done well the service department goes the extra mile to do a good job . Curt nading does a great job taking care of you . Great service prompt and done well the service department goes the extra mile to do a good job . Curt nading does a great job taking care of you . More
One of the best dealerships around in regard to service. This dealership has several amenities that they provide that other dealerships simply don't do. They will drop you off, pick you up, sometime provide This dealership has several amenities that they provide that other dealerships simply don't do. They will drop you off, pick you up, sometime provide a rental, and their waiting area is full of snacks for you to enjoy. I've been to several other dealerships that simply don't compare in regard to the quality and level of their services. More
Awesome Service Awesome service! Could not be happier. I bought the Ram new have nothing but pleasure driving it. I actually talked my girlfriend into buying from Fra Awesome service! Could not be happier. I bought the Ram new have nothing but pleasure driving it. I actually talked my girlfriend into buying from Frank Boucher. She bought a 2013 Ram in excellent condition and she loves it More