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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center
Janesville, WI
904 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center
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December 05, 2019
Pleasant They did a great job on my truck and it was only $44 for a oil change and a few other things but one thing didn't go I did not get my truck washed They did a great job on my truck and it was only $44 for a oil change and a few other things but one thing didn't go I did not get my truck washed More
by kevinjhalpin1729
Verified CustomerEmployees Worked With
Rebecca Henke
December 05, 2019
awesome !!!!! never a problem, they are all very kind ! and very helpful !! my brother-in-law just bought a car from Steven Hill. he's very happy with it . never a problem, they are all very kind ! and very helpful !! my brother-in-law just bought a car from Steven Hill. he's very happy with it . More
by MAGGIER12
Employees Worked With
Steven Hill
December 04, 2019
Small electrical re-wire The staff did a solid job and I would go back anytime. The concern has been resolved with no additional issues. All I can say is well done The staff did a solid job and I would go back anytime. The concern has been resolved with no additional issues. All I can say is well done More
by DLMANKE
Employees Worked With
Service Manager
December 04, 2019
Service was excellent, however! Curt Jenner and his team are excellent to work with and they do excellent work. However, the cost (shop rate) is beyond reasonable. I'm a long-time cu Curt Jenner and his team are excellent to work with and they do excellent work. However, the cost (shop rate) is beyond reasonable. I'm a long-time customer and am hesitant to continue to do business with Boucher given their outrageous fees. More
by djs2737
Employees Worked With
Curt Jenner
December 04, 2019
oil change, tire rotate Free car wash, was NOT a wash!! Car filthy, just wet, no change from when it came in :( Tires still making noise, will drive a few more days and ret Free car wash, was NOT a wash!! Car filthy, just wet, no change from when it came in :( Tires still making noise, will drive a few more days and return if no improvement More
by JJKNUTTER
Employees Worked With
unknown
December 03, 2019
Enjoyed working with Haley craft helped me me another time and i did not get a survey to say what a GREAT JOB she had done to get it fixed, She really did a good job to m Haley craft helped me me another time and i did not get a survey to say what a GREAT JOB she had done to get it fixed, She really did a good job to make sure it was done right and its been fine ever since. I thank her for such a good job on my sunroof, and my recent oil change More
by dbrousil
Employees Worked With
Haley Craft
December 01, 2019
Outstanding service They did a real nice job doing work on my vehicle and returned in nice clean condition,plus drove vehicle like experts. Everyone was very polite and r They did a real nice job doing work on my vehicle and returned in nice clean condition,plus drove vehicle like experts. Everyone was very polite and respectful. More
by BUGGYMASTER2000
Employees Worked With
Curt at service desk when you first enter with vehicle.
November 29, 2019
Excellent Service I always am greeted by friendly, courteous people. Would recommend Frank Boucher in Janesville to everyone I know. Wouldn't buy anything other than m I always am greeted by friendly, courteous people. Would recommend Frank Boucher in Janesville to everyone I know. Wouldn't buy anything other than my Dodge Journey. More
by SANROM
Employees Worked With
Bruce Roman
November 28, 2019
Great service, prompt and efficient I have been taking my VW here since new. The team in the service area is fast and efficient. I often wait for the work to be done, so they provide sta I have been taking my VW here since new. The team in the service area is fast and efficient. I often wait for the work to be done, so they provide status updates. Nice waiting area as well. More
by PAUL & VICKI
Employees Worked With
Jericho
November 28, 2019
Ok Visit, Difficult to get Appointment The work performed always seems ok. It is just very difficult to get an appointment for service at this dealership. I have been quoted 2-3 weeks befor The work performed always seems ok. It is just very difficult to get an appointment for service at this dealership. I have been quoted 2-3 weeks before to get in especially if I’ll be needing a loaner vehicle. It makes things somewhat difficult. More
by CONNER.RUOSCH
Employees Worked With
Unsure
