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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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December 11, 2019

Service visit Service was done in a timely fashion and communication was great They got the repair done faster than I expected Curt kept me up to date and informed More

by KIMBERLYANN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt in service department
Dec 13, 2019 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

It is awesome to hear you had a positive experience with our Service Department! We look forward to providing you with continuous service just like this!

December 11, 2019

Best service team! This wonderful service team assist in finding a faulty tire and were able to assist in getting the car/ tire fixed in 1 visit. Thank you. More

by HOLETONHEIGHTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden, kayce,
Dec 13, 2019 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We're here for you anytime!

December 10, 2019

Noise in the front left Fix my problem and I was on my way on the 2nd day as they had to ordered my Strut. the installed the Strut the next day More

by gtnoder-Boucher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Batty
Dec 12, 2019 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Glad you had a successful experience with our Service Department!

December 08, 2019

just had the oil changed and tires rotated . Don't know Curt's last name but him and Linda are always so friendly. They usually take good care of me More

by FHUGHES01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Batty, Curt ?
Dec 12, 2019 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for the review! We are able to take care of you here at Boucher!

December 07, 2019

A+ Service I travel from Madison to this dealership because of the excellent team and service. This team truly performs above and beyond for the customer and it' More

by NICOLOFFA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Hill
Dec 12, 2019 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We ride with you every mile so it is great to hear you are willing to drive the extra mile for us. Thanks for the review and safe travels!

December 06, 2019

Dealership is hiding bad reviews They sent me a link to see responses from them from my review. All it shows is excellent reviews and my review is mysteriously not there. looks like t More

by DRJONES821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
gordie boucher
Dec 09, 2019 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for your feedback. We would like the opportunity to talk further about the situations you are describing, but unfortunately, we cannot find your name in our system. Please contact us at 608-757-6150. We hope to hear from you soon.

December 06, 2019

Oil change and service Jericho is always friendly and honest and take great care of her clients and their cars. The waiting area is clean and comfortable. Shuttle is availa More

by carolynspotz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho
Dec 12, 2019 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for your feedback and review, Carolyn!

December 06, 2019

GTI service Excellent staff! This is the second VW I purchased from Steven Hill. Jericho Verriden is excellent to work with on service. She keeps me up to speed o More

by LANG302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden, Steven Hill
Dec 12, 2019 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

It is great to hear that Steven and Jericho were able to make your experience with us a positive one! Thanks for sharing!

December 06, 2019

Best of the Best This is the best dealership of Janesville area by far. I always feel very special when I stop by for any service. They are very friendly, positive peo More

by MRBOTACIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Cass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Hill
Dec 12, 2019 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We really appreciate your kind words! Your loyalty and business mean a lot to us. We look forward to your next visit!

December 05, 2019

Oil Change quick and easy Took jeep in for oil change and was done in about 15 mins, now thats quick. Great service!! Got tires filled to proper level also. More

by PHACUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Dietschweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Glad you were satisfied with our service!

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