Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Excellent Service Thanks for all of your help with my vehicle needs! Your staff is very friendly and always can answer all of my questions in a timely fashion. Thanks for all of your help with my vehicle needs! Your staff is very friendly and always can answer all of my questions in a timely fashion. More

70K Service and Alignment Everyone is nice and professional. The service desk attendant kept me updated throughout the day until my car was done and ready for pick up. Everyone is nice and professional. The service desk attendant kept me updated throughout the day until my car was done and ready for pick up. More

Very happy with the service I received. Curt went above an beyond to be sure by Jeep was fixed correctly. I have always had good experience when working with with the service I received. Curt went above an beyond to be sure by Jeep was fixed correctly. I have always had good experience when working with Curt! More

Excellent Service Service was excellent at Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. I am very satisfied with my experience and would highly recommend th Service was excellent at Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. I am very satisfied with my experience and would highly recommend their service department. Curt was amazing to work with and I will definitely be coming back. Thank you for the excellent service!! More

Problem still not repaired Left front wheel still making noise when stopping they looked at it four times and still not taken care of I don’t think they know what to do so we’ll Left front wheel still making noise when stopping they looked at it four times and still not taken care of I don’t think they know what to do so we’ll be bringing it back More

Software Update As always, Linda and the diesel Doctor Ryan provide great service! Its nice to go somewhere that cares and appreciates your business. Worth the extr As always, Linda and the diesel Doctor Ryan provide great service! Its nice to go somewhere that cares and appreciates your business. Worth the extra drive time from Milwaukee. More

Great service Went in for an oil change. Express lane. Was told it was a 2 hour wait but I stayed anyway. Was done in less than an hour and a half. Service Writer w Went in for an oil change. Express lane. Was told it was a 2 hour wait but I stayed anyway. Was done in less than an hour and a half. Service Writer went over everything with me and I was on my way. Love this dealership! More

Service Dept has been great! My past experiences with the service dept at the Boucher Chrysler/Jeep, not impressed was an understatement. The only reason I bought a new car from t My past experiences with the service dept at the Boucher Chrysler/Jeep, not impressed was an understatement. The only reason I bought a new car from the Boucher VW was the fact that other VW dealerships were to far away. With my car being a change over year model, (2019 Jetta bought in late 2018) there have been several little things that have come up where I needed service to fix the issues, other than some design issues with window deflectors and their clips on the new Jetta, the service department has been GREAT to deal with, easy, accommodating and have gone way out of their way for me on at least 2 occasions. Way above what I was expecting based on my prior experiences with a Boucher dealership. More

Mediocre It wasnt a bad experience but it just frustrates me that plastic has not been put back probably or the car isn’t washed or whatever almost every time It wasnt a bad experience but it just frustrates me that plastic has not been put back probably or the car isn’t washed or whatever almost every time I go. More

Good experience. No car wash The car wash was broken which was disappointing But the overall experience was a pleasant one I will only bring my Vw here for service Happy wi The car wash was broken which was disappointing But the overall experience was a pleasant one I will only bring my Vw here for service Happy with the Boucher company. More