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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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December 24, 2019

Rear breaks Needed rear breaks for my Tiguan, was advised after my oil change about their condition/ The price was reasonable, making the appointment was easy and More

by carolynspotz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho
Dec 26, 2019 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for your positive feedback about our Service Department!

December 24, 2019

Very helpful! Curt and everyone we encountered were so polite and helpful. They got us in and out in a jiffy! Their lobby/waiting area is fully stocked with a varie More

by SarahT078
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt from Service
Dec 26, 2019 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for sharing, Sarah!

December 23, 2019

Excellent service & great staff! Thank for great oil change service. Prompt & efficient! Would highly recommend. Excellent, friendly & efficient staff. Would use local dealer for se More

by kathryn.blazyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa
Dec 23, 2019 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you, Kathyrn! It is so nice to hear we are able to take care of you here at Boucher!

December 23, 2019

top notch I was able to get my veh in quickly and have work done with no problems. all personnel were courteous excellent excellent service received. See u More

by Al R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
Dec 23, 2019 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for the 5-stars! We look forward to your next visit!

December 22, 2019

Very Happy with the service and way we were treated, felt li I could trust what they were doing as long as VW dealership, bought used and felt taken advantage of, will definitely bring back for service, friendly More

by BARBARA.BABCOCKCLARK3690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember any names, sorry
Dec 23, 2019 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the review! We hope to see you again in the future, Barbara!

December 20, 2019

Excellent Service - Always! Curt Jenner, service advisor, is my "go to guy" when it comes to needed service for my Jeep. He is friendly, helpful, knowledgeable and trustworthy. More

by MUTTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Jenner
Dec 20, 2019 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for sharing! We are glad we are able to provide you with quality service and that you are able to trust Curt and our dealership! Let us know if there is anything else we can ever assist you with!

December 20, 2019

Never disappointed I dropped my vehicle the night before due to a tire issue. Tires were under warranty so hoped to get the issue resolved with no cost. Called promptly More

by TERESETANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho
Dec 20, 2019 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for sharing! We are happy to hear our employees and sister dealerships working together and going the extra mile for our customers! Take care!

December 19, 2019

Excellent Service Department Have never been disappointed. Service Department is wonderful to work with! Would highly recommend Frank Boucher VW of Janesville. Definitely worth More

by CFURMAN62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerico(sp) in service. She is one of the friendliest and most helpful person to work with.
Dec 19, 2019 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for the recommendation! We ride with you every mile!

December 19, 2019

Excellent service department!! Service department was fast & efficient!! Service advisor Kurt was a pleasure to work with & addressed my warranty work very quickly!! Made sure I was More

by RICKSCHRUPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Ludlum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt Service advisor
Dec 19, 2019 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Rick - It is so great to hear Kurt was able to take care of you and address your warranty fast and efficiently! We hope to see you again in the future!

December 18, 2019

Service I give them a 10 out of 10. The staff was very helpful and explained what they were going to do and were careful to protect the vehicle from damage wh More

by MRZENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe Kayce was the person that checked me in., Kayce Chesebro
Dec 18, 2019 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for the 5-stars and for sharing your positive experience with us!

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