Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Durango SsRT oil change I didn’t have an appointment, I just showed up. I was in and out within 45 minutes. Even offered a free car wash thank you I didn’t have an appointment, I just showed up. I was in and out within 45 minutes. Even offered a free car wash thank you More

Paint/fabric protection They came and picked up our vehicle and left us one to use...very convenient. We bought the vehicle new in mid-December, was a great dealer delivery They came and picked up our vehicle and left us one to use...very convenient. We bought the vehicle new in mid-December, was a great dealer delivery experience as well. More

Great service The service department always takes good care of us and our 3 VW vehicles. I would recommend this dealership to anyone who might be in need of service The service department always takes good care of us and our 3 VW vehicles. I would recommend this dealership to anyone who might be in need of service. More

Review of service Disappointed that my car was not washed. They claimed that it was “too cold outside” to wash my car... it was 40 degrees. Too bad. Disappointed that my car was not washed. They claimed that it was “too cold outside” to wash my car... it was 40 degrees. Too bad. More

Poor customer service. Went in to get my door panel looked at due to a rattle. Service writer called to say that they could not find the rattle, and was very condescending a Went in to get my door panel looked at due to a rattle. Service writer called to say that they could not find the rattle, and was very condescending about it. Would not listen to when I was trying to explain where the rattle was coming from. Called back again and stated that all jeeps make that sound. Went in to pick it up and spoke with Nate about it. He was amazing. Apologized and said that after New Years he would speak to the body shop and get it in. More

Great Dealership with Great People! We just picked up our 2019 Challenger. This is our third vehicle from Frank Boucher, and Patrick! Patrick is laid back, and calm. He answers question We just picked up our 2019 Challenger. This is our third vehicle from Frank Boucher, and Patrick! Patrick is laid back, and calm. He answers questions thoroughly and in a manner that is not over our heads. Pushy? NEVER. He lets his customers "set the pace" if you will. I cannot rate Patrick high enough, we are only allowed 5 stars. We highly recommend Patrick and Frank Boucher. Everyone is polite and professional. We also want to thank Ryan in sales (Sorry Ryan, we forgot your last name! Please forgive us), for helping us with our new lease. Thank you to Nate in finance, too! Nate makes the paperwork portion go smoothly. If you're in the market for a vehicle, you owe it to yourself to pay Frank Boucher a visit. Make sure to find Patrick. He won't steer you wrong! More

Outstanding Theresa was excellent. She treats me good every time I go in. People like her are rare these days. Always appreciate her taking care of me. Theresa was excellent. She treats me good every time I go in. People like her are rare these days. Always appreciate her taking care of me. More

Great as always! Only place we will take our vehicles. They are always accommodating and friendly and do a great job no matter what I have done there Only place we will take our vehicles. They are always accommodating and friendly and do a great job no matter what I have done there More

A nice surprise On holiday vacation in the rock county Walworth County area I was going to miss my oil change where I live so I called this particular dealership to s On holiday vacation in the rock county Walworth County area I was going to miss my oil change where I live so I called this particular dealership to schedule an appointment. And to my surprise no appointments required to express lube lanes available for a drive up and drive through the service was fast friendly and convenient I recommend their customer service very thorough from start to finish everything explained and cost-effective they even applied sale coupons onto my service and gave me a complimentary car wash highly recommend this Janesville area dealership for your for your oil change and tire rotation needs Please note that the dealer that I used was a jeep provider More

Amazing I had a great experience working with steven hill he did everything I asked for and was taken care with great respect I reccomend them to everyone the I had a great experience working with steven hill he did everything I asked for and was taken care with great respect I reccomend them to everyone they gave me a great vehicle for a great price More