Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

I previously would have recommended this dealership to people without question . This experience has been a little tough, but they are doing everything to right the situation. people without question . This experience has been a little tough, but they are doing everything to right the situation. More

Curtis was very, very friendly and service was great. He made sure I was getting exactly what my car needed and explained everything thoroughly. I will be back every time I need work done on my car. made sure I was getting exactly what my car needed and explained everything thoroughly. I will be back every time I need work done on my car. More

Curtis was very friendly and kept me updated on my repair and was very up front on the issue and cost included in my warranty. Great experience! Curtis and the entire service department are great! and was very up front on the issue and cost included in my warranty. Great experience! Curtis and the entire service department are great! More

Easy in and out every time, the lube staff always does an amazing job taking care of my car. Will be coming back to these lovely people! amazing job taking care of my car. Will be coming back to these lovely people! More

Everyone is very friendly and helpful. The waiting area is comfortable, clean and provides snacks/beverages. It was easy to schedule my appointment with Curt who was very calming on the phone when I worri is comfortable, clean and provides snacks/beverages. It was easy to schedule my appointment with Curt who was very calming on the phone when I worried about the length of time I had waited to schedule my oil change. More

Corey Vetos is excellent! He does a fantastic job of communicating and making sure that everything is completed to a high standard. This has been a tremendous turn around since he has taken over as our communicating and making sure that everything is completed to a high standard. This has been a tremendous turn around since he has taken over as our contact. It is a night and day difference! More

Warranty work and accessory installation done quickly, easy/quick in-out and though I did not need it, they offer a ride from dealership to work/home and pick-up taking you back to the dealership when the easy/quick in-out and though I did not need it, they offer a ride from dealership to work/home and pick-up taking you back to the dealership when the work is complete. Their sign about where the cashier is, is a little confusing though, and why their review submission platform will not allow posting the review with the acronym for "laugh out loud" is a mystery. Actually important stuff, they did well. More

Great service representative. She went above and beyond If you are going to require me to write more than I think is necessary I won’t fill it out. If you are going to require me to write more than I think is necessary I won’t fill it out. More

Working with Linda and Richard at Frank has been a smooth process! Friendly, easy process when working with them! I will be coming back for further work done on my Jeep! process! Friendly, easy process when working with them! I will be coming back for further work done on my Jeep! More

Corey is always very sweet unfortunately I was supposed to spend 45 minutes to an hour and instead I ended up having to spend almost 3 hours there total in order to get a tire sensor put on to spend 45 minutes to an hour and instead I ended up having to spend almost 3 hours there total in order to get a tire sensor put on More