Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville

Great service. Even offered me to come back at a later date to get my car detailed since it was too late the day I bought it. Even offered me to come back at a later date to get my car detailed since it was too late the day I bought it. More

I recently purchased two vehicles from Ethan at Boucher Jeep, and the experience was excellent! From start to finish, the communication was clear and consistent, and the level of service exceeded my expect Jeep, and the experience was excellent! From start to finish, the communication was clear and consistent, and the level of service exceeded my expectations. Ethan made the entire process smooth and stress-free. I highly recommend Boucher Jeep and Ethan for anyone looking for a great car-buying More

Finance guy pushed extended warranty into the deal without my consent. Everybody seemed to be in a hurry. Lack of attention to detail. without my consent. Everybody seemed to be in a hurry. Lack of attention to detail. More

Working with them was a good experience. I have always been leary of who and where I should purchase a vehicle from and I'm glad that I ended up with them. More specifically, JJ. I never f I have always been leary of who and where I should purchase a vehicle from and I'm glad that I ended up with them. More specifically, JJ. I never felt pressured to buy. The test drive went well, any questions I had JJ answered for me. I knew that I wanted the vehicle after the test drive and i was driving it home as soon as I put my money down. I highly recommend! More

Full disclosure. I need to take some responsibility in this as well as I didn't initially read over the contract when it was presented to me on 12/13 by the finance I need to take some responsibility in this as well as I didn't initially read over the contract when it was presented to me on 12/13 by the finance manager. Upon reviewing the contract in the comfort of my own home, I noticed that there were warranties added to the purchase of my vehicle totaling over $8K. Orignally discussed at the dealership, I was told that one of the warranties that were included was a GM warranty at a cost of as I was purchasing a used GMC. Stupid me. That was the first contract that was written. After noticing the discrepancies that were never discussed and added to my contract, I emailed and called the dealership for an explanation and without an explanation, they agreed to rewrite the contract. On 12/18, I drove back down to the dealership to sign the contract again removing the warranties that were outrageously overpriced and never discussed for what they truly were. On 01/07/25, I met with them yet again as they incorrectly dated the paperwork backdating the contract to the original delivery date. Apparently, it needed to be dated the day it was rewritten, WHICH I brought to the finance manager's attention while we were completing the paperwork on the second go around. Buyers - Please always review the contracts that are in front of you. I am grateful that I reviewed them. Had I not I would have been charged over 8k more than what I was expecting. More

The staff were very courteous and I didn’t feel pressured. JJ took the time to make sure my phone was synced to the car menu before leaving and both he and Mr Robinson invited me back for any quest pressured. JJ took the time to make sure my phone was synced to the car menu before leaving and both he and Mr Robinson invited me back for any questions or concerns I might have in the future. It was a pleasant experience. More

Great team! Friendly, hospitable, professional and knowledgeable staff. We purchase several vehicles a year and the last two years have only gone to this dealers Friendly, hospitable, professional and knowledgeable staff. We purchase several vehicles a year and the last two years have only gone to this dealership. We enjoy the customer service and quality care we are given. More

one of the best dealers that I have dealt with in a long time. Made buying a car very simple. We will continue to buy from them in the future. time. Made buying a car very simple. We will continue to buy from them in the future. More

They are professional and very knowledgeable. They do seem like the typical salesmen so they are easier to trust. They do seem like the typical salesmen so they are easier to trust. More

They made buying a vehicle super easy. What an awesome experience at VW Janesville. Thank-you! What an awesome experience at VW Janesville. Thank-you! More