Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville

Great service. Did not waist my time answered my questions with no pressure. Second vehicle I have purchased here. I am sure there will be a third. questions with no pressure. Second vehicle I have purchased here. I am sure there will be a third. More

At first I was pretty satisfied, Ross helped me out and got the questions answered that I need. This was the only point at which I was happy. I then proceeded to purchase the car, to which they put a 3 day got the questions answered that I need. This was the only point at which I was happy. I then proceeded to purchase the car, to which they put a 3 day hold on to process my banks funds, it was almost a week until I recieved the car. I am about 2 months into ownership and now having transmission leaks and coolant leaks and had to purchase new tires already, to which none of are covered under their very vague warranty. Please do not get trapped by their schemes, or at least make sure they do an inspection on the car before you buy. More

Bill McQueen is probably the friendliest and most considerate sales consultant I've dealt with in purchasing a new vehicle or in needing service. He found me the exact car I was looking for and at a considerate sales consultant I've dealt with in purchasing a new vehicle or in needing service. He found me the exact car I was looking for and at a price I felt good about without having to hassle and "haggle" over. My new car buying experience was clean and easy throughout the entire process. I was in my new car in under a half an hour. Thanks Bill. Avery Schiefelbein More

No pressure to buy and the dealer honored the price posted on the net. I was able to get an acceptable trade for my car, off course I would have liked more for the trade. One item I did email the d posted on the net. I was able to get an acceptable trade for my car, off course I would have liked more for the trade. One item I did email the dealer about is when I drove the car home, I noticed the driver's side seat must have come into contact with a rough and narrow object. Not sure if this happened during the assembly build. My one concern is that over time the fabric may split open. Wondering if the dealer uses a detail / repair service that may be able to look at the seat. Other than this one item, I like the car and would recommend the dealer. More

Bruce was great to work with! Easy going, knowledgeable, & answered all of my questions promptly! They under promised and over delivered the week I picked up my Jeep which was a wonderful surprise. The whol & answered all of my questions promptly! They under promised and over delivered the week I picked up my Jeep which was a wonderful surprise. The whole staff was friendly and greeted my Father and I at the door both times we were in. It was a great experience and customer service goes a long way, I will recommend this dealership to my family and friends, but in the mean time I will be having fun in my new Jeep Wrangler! Thanks a bunch! More

Bruce was extremely friendly and knowledgable about the vehicles he showed us, helped us find the right fit for us! Every person we dealt with was very kind and we felt comfortable to ask any questions we vehicles he showed us, helped us find the right fit for us! Every person we dealt with was very kind and we felt comfortable to ask any questions we had as this was our first 'new car' purchase. Gave us a great deal on the van we purchased and paid off our trade in!! Will be returning in a few months when we are ready to trade in our other car. Definately recommend this dealership to all family and friends! More

I recently bought a 2013 Passat from this dealer. The sales staff were friendly and had all of the answers I needed promptly. Within a few days they had a vehicle located in the configuration I wanted an sales staff were friendly and had all of the answers I needed promptly. Within a few days they had a vehicle located in the configuration I wanted and brought into their location. The financing consultant made the paperwork very easy and the whole process painless. After receiving a couple of free hats and a handshake I was on mg merry way. I'll be seeing them again for future purchase! More

Bob was great to work with. He was listened to my needs and found a vehicle that was right for me. I would definitely work with Bob in the future. and found a vehicle that was right for me. I would definitely work with Bob in the future. More

Have purchased two of my vehicles thru this dealer. Also had service done three years ago on my truck. Never had any problems, fast service and fair prices. Would definately recommend to all my friends to c had service done three years ago on my truck. Never had any problems, fast service and fair prices. Would definately recommend to all my friends to come here for their next car. Finance was wonderful and received a fair price for my trade in. Have purchased several cars and this dealership was by far the best to work with. More

Kyle gave good answers &/or tried to get a correct answer. I was given ample time to look over options, think, confer with my wife [phone], etc. Definitely, not high pressure! Options & pricing cle answer. I was given ample time to look over options, think, confer with my wife [phone], etc. Definitely, not high pressure! Options & pricing clearly explained. Questions about features & differences explained satifactorly. Despite reassurances about this engine, I didn't take a long trip [800+ miles] in our new T & C as I read the break-in part of the owner's manual. Kyle was very flexible in meeting with me. I traveled 40 miles, twice, and had some time commitments & complications. Final price was very satisfactory, obviously. Financial signing/paperwork went smoothly. Wasn't buried or 'bullied'. Asked questions and got prompt answers. Wife's happy with the purchase!! More