Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville

Ok Visit, Difficult to get Appointment The work performed always seems ok. It is just very difficult to get an appointment for service at this dealership. I have been quoted 2-3 weeks befor The work performed always seems ok. It is just very difficult to get an appointment for service at this dealership. I have been quoted 2-3 weeks before to get in especially if I’ll be needing a loaner vehicle. It makes things somewhat difficult. More

Great Experience! Steven was patient and very helpful. We only wanted to finance with our bank and Steven sent over quotes and helped us find the right vehicle to fit i Steven was patient and very helpful. We only wanted to finance with our bank and Steven sent over quotes and helped us find the right vehicle to fit into our budget. We are actually going back soon to trade in our other car. I highly recommend working with Steven. More

Guest service excellence above an beyond other's. Patrick was engaging, and very knowledgeable about the product. My questions were answered thouroughly, and my concerns were addressed and alleviated Patrick was engaging, and very knowledgeable about the product. My questions were answered thouroughly, and my concerns were addressed and alleviated. Thanks to Nate in financing, I was able to stay within my budget. I have worked with both of these gentlemen on a previous purchase, and would surely work with them again in the future. Thanks guys! More

Routine oil change and tire rotation Customer Service was excellent! Very friendly and courteous. Very thorough with services being done and recommendations that might be needed in the fu Customer Service was excellent! Very friendly and courteous. Very thorough with services being done and recommendations that might be needed in the future. Service was timely and didn’t have to wait long. More

VW service Great staff, great service! I would highly recommend this dealership to anyone looking for quality service. The friendly sales staff is so welcoming a Great staff, great service! I would highly recommend this dealership to anyone looking for quality service. The friendly sales staff is so welcoming and kind while waiting for my vehicle to be serviced. The service really speaks for itself. Thank you!! More

Going the Extra Mile I was pleasantly surprised to learn the dealership has a shuttle service. Which was great since I was anticipating a four hour brake change and that n I was pleasantly surprised to learn the dealership has a shuttle service. Which was great since I was anticipating a four hour brake change and that nearest coffee shop was mistaken about how not close the local coffee shop was. The real cherry on top, though, was that Jerry offered to look into whether there were any coupons available to get me additional discounts. I wasn't expecting that, and made me extra happy I chose to get my car serviced here. More

Watch and Read the small print I called prior to going there and price was agreed on, the experience was awesome but next day after reviewing the paperwork i saw a fee "serrvice fee I called prior to going there and price was agreed on, the experience was awesome but next day after reviewing the paperwork i saw a fee "serrvice fee added for 299.00 that was Never discussed, the ironic thing is we paid in cash thousands of dollars only to discover a service fee? Really we saved them the hassle of loans credit checks processing etc ! 299 to lose a customer Really? James Potter More

great work "I TRUST They do the work required to keep ours vehicles current . I have always trusted them to do the right thing. I have the arrangement whit them , If They do the work required to keep ours vehicles current . I have always trusted them to do the right thing. I have the arrangement whit them , If the find some thing to fix it. It is called Trust. Mike More