Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville

The team at Boucher was accommodating, efficient, friendly, flexible and very helpful. I would go back for my next vehicle, and will absolutely recommend Boucher! friendly, flexible and very helpful. I would go back for my next vehicle, and will absolutely recommend Boucher! More

Prompt service with great communication throughout. Very friendly staff and clean environment. Would recommend Boucher to anyone that asks. Sales staff is wonderful as well. friendly staff and clean environment. Would recommend Boucher to anyone that asks. Sales staff is wonderful as well. More

I recently purchased my 1st brand new truck from Frank Boucher. Troy made this experience so easy and hassle free! Everyone I worked with was very understanding and helpful. I will recommend this team to Boucher. Troy made this experience so easy and hassle free! Everyone I worked with was very understanding and helpful. I will recommend this team to everyone! More

The purchasing/leasing process was made so easy! I am a repeat customer and will be continuing my business here for as long as I drive....great people!! repeat customer and will be continuing my business here for as long as I drive....great people!! More

The last place I had my oil changed forgot the washer on the oil plug. Because the vw service department was closed on Saturday, they sent me next door to the Chrysler dealer and they fixed the problem. T the oil plug. Because the vw service department was closed on Saturday, they sent me next door to the Chrysler dealer and they fixed the problem. Thank you. More

My salesman Paul Reimer was great but I felt like the dealership was pushing pretty hard for their review before I was done or I would have given them a five-star ! It would be nice to wait till the proc dealership was pushing pretty hard for their review before I was done or I would have given them a five-star ! It would be nice to wait till the process is totally complete I purchased a tunnel cover and some other items when they put my tonneau cover on they left the straps loose so I'm driving down the road and I can hear them banging on my new paint job details are what matter when you're spending so much money More

Linda in service does a great job I’ve worked with Linda multiple times. She’s very friendly and doesn’t condescend. She always helps solve my issue in the service department. Linda is I’ve worked with Linda multiple times. She’s very friendly and doesn’t condescend. She always helps solve my issue in the service department. Linda is knowledgeable and keeps me informed. More

Bruce was easy to work with in purchasing out 2017 Ram 2500. He helped us get a deal where both us and the dealer were happy. He didn’t give us pressure, gave us time to talk about it privately. We came 2500. He helped us get a deal where both us and the dealer were happy. He didn’t give us pressure, gave us time to talk about it privately. We came towards closing and he didn’t rush us at all. The whole process has gone very smooth. More

A different experience when compared to what I expected and what the perception is going into a car dealer ship. I originally went to cars. Com and sent in a request to see if a vehicle was still available and what the perception is going into a car dealer ship. I originally went to cars. Com and sent in a request to see if a vehicle was still available. JJ reached out to me and informed me that it was available and even sent videos of it which was shocking to me. When my wife and I made it to the dealer ship, JJ introduce himself and a discussion was being formed. We asked about other types and he showed us a compass altitude 2020 with sweet black trim and wheels. It was over from that point the sub was looking amazing and it drove really well. JJ explained everything to us and before we knew it we were on our way home. The accounting guy was amazing as well, made us feel comfortable. Then JJ followed up the next day which was unexpected. Overall wonderful experience and knowing that I got a good price without having to hagke was a bonus. More

Lug Nut Lock Out We purchased my son’s first car last summer and had a great experience with Jackson. We bought pre-owned – and it was time for new tires. When infor We purchased my son’s first car last summer and had a great experience with Jackson. We bought pre-owned – and it was time for new tires. When informed by our local repair location that there were locking lug nuts with no key in the vehicle (and the keys are discontinued), I quickly made an appointment with your service department. Although driving to Janesville from Lake Geneva was not in my plans, the service team at your location was very helpful to assist with getting me in the same day. I was not pleased that we incurred the small additional expense but we knew the risk for buying a VW and living in Lake Geneva where there are no VW dealerships. At the same time I was thankful we were not stranded in the middle of nowhere with a tire issue that we could not solve without being towed. Find the positive! More