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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville
Janesville, WI
2,192 Reviews
Welcome to Janesville's Chrysler, Dodge, Jeep, and RAM dealership. We proudly serve the entire Janesville WI area, including Beloit, Milton, Whitewater, East Troy, Stoughton, Oregon, Jefferson, Fort Atkinson, Johnson Creek, Evansville, Delavan, Elkhorn Lake Geneva, and Clinton as well as Northern Illinois cities like Rockford, McHenry, Crystal Lake, South Beloit, Roscoe, Rockton, Poplar Grove, and Belvidere. We are excited to help you with every aspect of your car shopping experience. We are confident in our dealership's knowledge and service to make your visit as stress-free as possible. We have a large new Chrysler, Dodge, Jeep, and RAM inventory, as well as many pre-owned vehicles. We also offer extensive service, parts and maintenance services.
Come in today to see why vehicle owners in Southern Wisconsin and Northern Illinois are making the trip to Frank Boucher Chrysler Dodge Jeep RAM of Janesville. We are ready to give all of our guests a best-in-class service experience. Browse through our inventory or visit our showroom to learn more about all of our amenities. You can also take a look at our team page to work with a specific dealership consultant.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,192 reviews
Verified Customer
May 14, 2021
Got us right in for an oil change. Told us it would be about an hour & that they would call when it was done. It was past an hour so we drove by to see if it was done & it was not. We ran a few more erran about an hour & that they would call when it was done. It was past an hour so we drove by to see if it was done & it was not. We ran a few more errands & never received a call that it was done. It was 5:20 when we picked the car up, the service department were gone for the night however the girl at the front desk was very nice. They had our car out back & gave it s car wash. The service & customer service was very good just wished they would have called when it was ready. Also the colored printer must nit gave been working, our receipt was in black & white so we cant tell what are problem areas with the car, seeing no one called they did not discuss this with us. We asked the girl at the desk if she knew what color the breaks were & she said no the printer must have been out of ink. More
by BNB311
Employees Worked With
Other Employees :
?? Not sure the lady we worked with for oil change, she is not listed above, Richard Schmid
May 11, 2021
When I finally found the building, everything was perfect. However not knowing that oil change had been moved somewhere, whoever answered my call at the service department was actually rude to me abo perfect. However not knowing that oil change had been moved somewhere, whoever answered my call at the service department was actually rude to me about it. I wanted to call and talk to them and she would not even give me a phone # very disappointed More
by SCUBAGODDESS9
Employees Worked With
Linda Batty
May 11, 2021
Wheel-lock Key LostOil-life Indicator Not ResetRushed Wheel-lock Key Lost Oil-life Indicator Not Reset Rushed Detail Job (multiple items not cleaned) Upon Complaint, all issues were corrected to my s Wheel-lock Key Lost Oil-life Indicator Not Reset Rushed Detail Job (multiple items not cleaned) Upon Complaint, all issues were corrected to my satisfaction. More
by T I N Y
Employees Worked With
Curtis Jenner (5 Stars)
May 10, 2021
Jeremiah was great!! This truly was the best dealership Jeremiah was great!! This truly was the best dealership experience I have ever had. Very easy to deal with and friendly. I will be back. Jeremiah was great!! This truly was the best dealership experience I have ever had. Very easy to deal with and friendly. I will be back. More
by dahawks
Employees Worked With
May 07, 2021
Patrick was great and Ryan made the purchase easy as the GM. We are already in the process of purchasing our 2nd vehicle with them. GM. We are already in the process of purchasing our 2nd vehicle with them. More
by Gberman
May 07, 2021
Not a single complaint. I really enjoyed working with everyone at Frank Boucher. This is my 2nd vehicle I bought and will be back to buy another one some day. everyone at Frank Boucher. This is my 2nd vehicle I bought and will be back to buy another one some day. More
by TARALYNNHALE
May 06, 2021
brought in for fuel rail leak recall. next day the car's check engine light was on and was alerting it lacked sufficient engine oil. i checked over the engine bay myself and found some of the evap system c check engine light was on and was alerting it lacked sufficient engine oil. i checked over the engine bay myself and found some of the evap system connections were not connected and were loose in the engine bay. on top of that the car was burning off spilled coolant from the block that was apparently added as part of the recall; it was an incomplete and messy job--this car has had no issues for its nearly 40,000 miles until it visited this service department. a note on the multipoint inspection: they recommended a rotate on tires that all 4 were replaced on less than 300 miles ago at another location, also recommended an air filter and oil change that was done only a few months ago. i feel like this service department is dishonest and not committed to quality work. i will not return. More
by needs improvement
Employees Worked With
im not sure who worked on the car
May 06, 2021
Well from what I had to see, it’s pretty cool. They were patient as I was. But there was snacks and drinks so I guess it wasn’t all bad. Had tv too. patient as I was. But there was snacks and drinks so I guess it wasn’t all bad. Had tv too. More
by FAVORINGBADGE08
Employees Worked With
May 06, 2021
Troy P. was a delight to work with. Friendly and knowledgeable. Good test drive to really get to know truck. Dealt with my wife 3 kids and I for the whole time! knowledgeable. Good test drive to really get to know truck. Dealt with my wife 3 kids and I for the whole time! More
by Kimbo
Employees Worked With
