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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
991 Reviews

991 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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December 09, 2019

Excellent service the best Best service from Morry! He is a fantastic service provider! Would definitely recommend to family and friends! Have been a loyal customer for twenty t More

by DWILL10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morry Decker
Dec 12, 2019 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your referrals and for taking the time to write this wonderful review! We appreciate your loyalty! Please do not hesitate to contact us if there is anything else we can help you with!

December 06, 2019

Great service and friendly staff! Awesome service and a staff that is friendly and helpful! It was done very fast and they were busy so that’s saying something for sure! More

by MARY.KOSTERMAN
Recommend Dealer
Yes
Employees Worked With
I can’t remember who helped me but all the staff was helpful.
Dec 12, 2019 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for the review, Mary! We are happy you were satisfied with your recent service visit!

December 06, 2019

Oil chg, simple maintenance Scheduling was fast and worked with my schedule. The dealership let me know the work status during the day. The vehicle was washed and ready when prom More

by daveg25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Ken" something
Dec 12, 2019 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing about your positive service experience with us!

December 06, 2019

Helpful Easy to get along with and friendly very clean waiting area very polite when u get in side 1 thing was i was charge for oil change i get 4 free oil ch More

by RLB113200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maury decker
Dec 12, 2019 -

Frank Boucher Chevrolet Cadillac of Racine responded

It is great to read such wonderful comments about your recent experience with us! Thank you!

December 02, 2019

VERY GOOD SERVICE I give and excellent rating . working with David Wilson was good. It all some moved along quickly. I had no problems Thank you. I received a leased 20 More

by SLAVERNGRAHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Frank Boucher Chevrolet Cadillac of Racine responded

We're glad you enjoyed your experience with us and now are enjoying your new 2019 Chevy Trax!

November 27, 2019

Oil change oil change was good, they worked me in, i am grateful for that. When I went to my truck it had grease on the front quarter panel, oil finger smudge m More

by KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dont recall
Dec 05, 2019 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are very sorry to hear you did not drive home satisfied after your service appointment. We would like to take the time to discuss this further and make things right. Please contact our Service Manager, Matthew Luchini, at 262-886-1010. We hope to hear from you soon so we can begin resolving the issue you have described.

November 27, 2019

Overall awesome experience with Frank Boucher! Kyle Smith in sales and Morry Decker in service are my go to guys! They are always knowledgeable and helpful in any and all situations! More

by hsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker, Kyle Smith
November 26, 2019

HELPFUL My service writer Morry Decker was extremely helpful and caring to all of my needs!!!!! Would recommend dealing with him. He went above and beyond whe More

by JOEL.KROGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
November 26, 2019

Service is amazing From Derek the service tech that worked on my Corvette, Uncle Rico, To Morry. Class Act all the way around I would love to have them on my team! More

by Hondalove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek, Uncle Rico, Morry
November 26, 2019

Great service. They did exactly what was needed and didn't try to say things were wrong just to get them fixed. Very informative, not pushy but did mention preventiv More

by JFECTEAU1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.