Back

Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
991 Reviews

991 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

Sort by
December 17, 2019

Review Explained what was done and what needed to get done in the near future. Gave me a price estimate as well so I could plan when to get the work done. More

by BEAR3030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know their name
Dec 18, 2019 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing!

December 15, 2019

Oil change and tire rotation called to see when I could get in and it was the next day was not in the waiting room long and it was done great job More

by PRFBLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2019 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for the review!

December 13, 2019

parts dept ordered front mats from the parts dept for my equinox. very helpful and knowledgeable. parts came in the next day very satisfied. would highly recomme More

by BWTHIELEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2019 -

Frank Boucher Chevrolet Cadillac of Racine responded

It is our goal that every customer leaves satisfied with their service, so we are so happy to hear that you did!

December 12, 2019

Service on Vechile Came in for oil change and tire rotation. Customer service was very friendly and service was done timely. only problem I had was that I did not get More

by JPGREGOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert David
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Frank Boucher Chevrolet Cadillac of Racine responded

Please contact us at 262-886-1010 so we can get you the paperwork you did not receive. Thanks for bringing this to our attention!

December 12, 2019

very satisfied everything was done as discussed and in a very timely manner. completely satisfied with service and staff. Service Department is why I would return More

by STEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body Shop staff, Candace Vilbaum
Dec 12, 2019 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Steve, for this great review! We hope to see you again in the future!

December 11, 2019

Very Friendly Service I had a great experience with everyone. Great service at a good price. My only issue is that they couldn't find the rattle in my exhaust. More

by BILLYOSO21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not Sure
Dec 12, 2019 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are very sorry your exhaust rattle was not resolved. Please feel free to reach out to our Service Manager, Matthew Luchini, at 262-886-1010. Thanks for the review!

December 11, 2019

CONVENIENT AND EASY TO DROP OFF IT TURNS OUT THAT I HAD 4 RECALLS ON MY TRUCK WHEN I BROUGHT IT IN FOR AN OIL CHANGE AND THEY TOOK CARE OF EVERYTHING IMMEDIATELY. More

by JBLASCZYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MORRY DECKER
Dec 12, 2019 -

Frank Boucher Chevrolet Cadillac of Racine responded

It is so great to hear we were able to successfully provide you service for your vehicle recalls! We ride with you every mile!

December 11, 2019

Good service The service in your car is fast, the people is courteous and the facility is clean, they have coffee, sodas, water and snacks for you, and you can wai More

by CECIAMBRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordie Boucher, Justin Sirrell, Kyle Smith, Luke Lueneburg, Manuel Guerrero
Dec 12, 2019 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for the kind review! We are glad that providing you with fast service and great amenities while waiting made your experience with us so positive!

December 11, 2019

service department I have been having trouble with the vehicle I purchased in October 2019. Dylan in the body shop has been trying to get my problem fixed. More

by MARCDBARBEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Wickert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Frank Boucher Chevrolet Cadillac of Racine responded

Please feel free to contact us at 262-886-1010! We hope your vehicle issue gets fixed soon.

December 09, 2019

2017 Malibu Good, quick professional service. I took my vehicle in for an oil change and a check up before winter, I found the employees to be knowledgeable & cou More

by LHENSEL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
Dec 12, 2019 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are so glad you were satisfied with your service! We look forward to your next visit!

...
97
...