Frank Boucher Chevrolet Cadillac of Racine - Service Center

I Brought my truck in for a recall. The Service was prompt and courteous. i have always had good service when bringing in my vehicles. prompt and courteous. i have always had good service when bringing in my vehicles. More

Had a minor fender bender, guy backed into me....awesome job, looks like new, cannot even tell it was damaged! They even detailed the truck when done! job, looks like new, cannot even tell it was damaged! They even detailed the truck when done! More

Never do what we ask In for first oil change and tire rotation and your service department never resets oil mileage or tire reset after rotation and we always have to go b In for first oil change and tire rotation and your service department never resets oil mileage or tire reset after rotation and we always have to go back in for this and it's very irritating to say the least More

We were very pleased with the service we received. All of the staff we worked with were excellent. We’ll keep coming back😊. Thank you. of the staff we worked with were excellent. We’ll keep coming back😊. Thank you. More

Fix porous(?) Oil Pan First of all I am satisfied with my repair. Customer Service could have been a bit better. I have worked with Mike Wichgers a few times in the past an First of all I am satisfied with my repair. Customer Service could have been a bit better. I have worked with Mike Wichgers a few times in the past and always found him to be knowledgeable, attentive and friendly. Thus time communication could have been better. After a few days I called to check on the progress of my repair. I left a message. Several hours later I had to call again to discuss progress with him. People get busy and maybe my call got overlooked, I can understand how those things happen. When he did call when it was time to pick up my car, I did indicate I had a few questions. He told me to stop in after 5:30. When I got there I learned he had already left. I was disappointed about that. More

2013 Traverse service call for oil change / tire rotation. Advisor Hans said air cleaner was due for change as well. As the price was right, we added it to our list. All done on time and at the r rotation. Advisor Hans said air cleaner was due for change as well. As the price was right, we added it to our list. All done on time and at the right price. More

Micheal is very knowledgeable and eager to help my go to. Always freindly and smiling. If or when I have any issues John Kaiser makes sure they're resolved immediately. This was my first time working with Ha Always freindly and smiling. If or when I have any issues John Kaiser makes sure they're resolved immediately. This was my first time working with Hans. He was polite and kept me informed of work being performed and cost. More

Always Great Service! I always get great service at this dealer. They work quickly to get me back on the road, and they are professional and courteous. Thanks! I always get great service at this dealer. They work quickly to get me back on the road, and they are professional and courteous. Thanks! More

great service - efficient and courteous !! I did not have a long wait time, they did what needed to be done,Morry was very helpful and answered my questions. appreciated the car wash as it r I did not have a long wait time, they did what needed to be done,Morry was very helpful and answered my questions. appreciated the car wash as it really needed it, thanks for all your great care !! More

Morry has een my primary contact. He does a great job of promtly resolving my issues. I also appreciate his friendly greeting and calling me by name John Kaiser is the best Service Manager I've had ove promtly resolving my issues. I also appreciate his friendly greeting and calling me by name John Kaiser is the best Service Manager I've had over all of the years of dealing with various dealerships! More