Frank Boucher Chevrolet Cadillac of Racine - Service Center

Part arrived the next day. My wife's Vehicle was in and out in minutes! Outstanding! Always a great experience working with Boucher's Service Department. out in minutes! Outstanding! Always a great experience working with Boucher's Service Department. More

I brought my truck in to be looked over because it’s at 200,000 miles. I asked the person who booked my appointment to have the mechanic give it a complete look over. I was called back and given some items 200,000 miles. I asked the person who booked my appointment to have the mechanic give it a complete look over. I was called back and given some items that needed to be taken care of. I had all of the recommended items repaired. The issue is I found a whole in the side of my muffler. Now I’m concerned that there could be other issues if sothing so obvious was missed. More

Quick and fast service. Staff was nice, welcoming and helpful. The staff was able to find out the issue with the car in the same day. I would recommend Chevy to friends and family. helpful. The staff was able to find out the issue with the car in the same day. I would recommend Chevy to friends and family. More

Work has service bulletin to repair. Visit to lynch Chevy did not document issue under warranty. Vehicle was 1000 mile out of drive train warranty and repair was not covered even with bulletin and pre Chevy did not document issue under warranty. Vehicle was 1000 mile out of drive train warranty and repair was not covered even with bulletin and previous visit . Cheverlot will not cover the 700 dollar transmission fluid change or stand behind the product that has documented incompatible transmission fluid from the factory. Service was no help to resolve my frustration with the failure and cost. More

Had a 9:00 appointment for oil change and tire rotation told tech filters were fine and I would change them, at 10:00 he's showing me filters which made my appointment even longer at 10:20 he tells me my c told tech filters were fine and I would change them, at 10:00 he's showing me filters which made my appointment even longer at 10:20 he tells me my car is done and they didn't need to rotate the tires because they said they didn't need to be , just another bad experience, I have 1 more free oil change and tire rotation left from a credit because of a past poor performance then I'm done with your shop and will go elsewhere. More

Allways great service in the service and sales dept. Have purchased many vehicles here and would look here first for my next purchase. All around great dealer with great staff! purchased many vehicles here and would look here first for my next purchase. All around great dealer with great staff! More

Excellent service! The only thing was they forgot to wash my truck. The most annoying thing is a 25 word minimum on this survey! Thanks for the great service Mike W. my truck. The most annoying thing is a 25 word minimum on this survey! Thanks for the great service Mike W. More

Making a appointment and dropping off for service could not have been easier. Was notified as soon as my vehicle was available. Pick up was as easy as the rest of the process. not have been easier. Was notified as soon as my vehicle was available. Pick up was as easy as the rest of the process. More

Very satisfied with collision repair. Prompt and courteous service. Dealership kept me informed as the work progressed. Quality of workmanship was excellent. Extremely happy to be a customer of this courteous service. Dealership kept me informed as the work progressed. Quality of workmanship was excellent. Extremely happy to be a customer of this dealership. More

I have never had a problem dealing with Boucher, that is why I keep going back. I have bought 3 vehicles from them and plan to continue. why I keep going back. I have bought 3 vehicles from them and plan to continue. More