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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,003 Reviews

1,003 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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November 01, 2020

Supper Nice people, good work, and very satisfied. Morry Decker was very friendly and dealership is easy in and easy out. Will recommend to others. More

by DANBRINDOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the review and recommendation, Dan!

October 30, 2020

Work was done in a very timely manner. Everyone was very friendly and seemed to be genuinely interested in getting things done. The person that sold me the car stopped to chat. More

by TWEICHMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kaiser
Nov 04, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing!

October 29, 2020

I have been going there for repairs and scheduled service for 4 years and have never been mistreat always friendly, on time, clean, with decent prices and a car wash after every service. I do miss the free p More

by MTAU2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to write this review. We are glad you always have positive experiences with us!

October 28, 2020

Mr. Decker in service is outstanding he new what needed to be done, got it done and put a smile on my face. Five stars to him and the mechanic that did the work! More

by jwilda1@wi.rr.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the 5-star review! We are thrilled you enjoy working with Morry!

October 27, 2020

it took over 90 mins to change the oil and rotate the tires. this seems to me to be excessive amount of time for this type of service. More

by knapieralski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing your feedback. Please reach out to our Service Manager, Matt Luchini, at 262-886-1010 to discuss the length of your service further.

October 23, 2020

Part of the work performed resulted in a broken oil seal. Once discovered, it was fixed the same day and turned out ok. Fixing the problem including towing the car from my house then delivering the car bac More

by SCOTT.SALVATOR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Kuhfuss
Oct 26, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing, Scott! Please reach out to us if there is anything else we can do for you.

October 23, 2020

I was greeted and taken care right away, the gentleman was very knowledgeable he made sure i got the best price. He was amazing, very helpful and friendly. More

by MMORDJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
Oct 26, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the review!

October 22, 2020

Alex was great to deal with. He gave me the information and the service I needed to get my car fixed. Looking forward in doing business with Alex in the future More

by RPMCGRAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bair
Oct 26, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the positive review! We are glad you enjoyed working with Alex!

October 22, 2020

Alex was excellent to work with. He was professional and kept my time within an hour even though the service tech was late. Great visit. Thanks More

by JOHNNYC1
Recommend Dealer
Yes
Employees Worked With
Alexander Bair
Oct 26, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We appreciate the review, Johnny!

October 21, 2020

Good service and easy to make appt. Morry gave me timely quote for new tires and had paperwork ready for refund. Fast and efficient and helpful. More

by JMARS64
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the review!

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