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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,032 Reviews
Call Service Center (262) 240-6105

1,032 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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January 10, 2025

Nick the service person was amazing. he helped us with all of our needs. Thank you. More

by Ashley D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Maglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Ashley, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come! Jim Piscitello Service Manager 262-886-1010

January 10, 2025

The service department is excellent! The staff is knowledgeable, friendly, and courteous to their customers. I would recommend this service department to anyone. More

by Laurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Laurie: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jim Piscitello Service Manager 262-886-1010

January 01, 2025

Charlie was great. Nick was great. Both made sure our truck buying experience was awesome. More

by JEANNEF65
Recommend Dealer
Yes
Employees Worked With
Charlie Bussian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Rapinchuk, Nick Nelson
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Jan 02, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Jeanne, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Charlie, Nick, and our team, and we look forward to working with you again. Jim Piscitello Service Manager 262-886-1010

January 01, 2025

The work was done in a timely way. The price is a little high, but I understand it’s a business, and you stand behind your work. . I will continue to take my vehicle there. More

by Jimzvet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamus Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Jim, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine. We look forward to having you as one of our valued customers for many more years to come! Jim Piscitello Service Manager 262-886-1010

January 01, 2025

Reliable and friendly service staff who truly understand and respect your needs and time. The service was not only efficient and prompt but also enhanced by a thorough video overview of your vehicle and its More

by Dbh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamus Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! Nick, Jamus, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Jim Piscitello Service Manager 262-886-1010

December 31, 2024

They did the work I asked for in a timely manner without any hassle. Thank you More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Karpinski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who all was involved
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Jan 02, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Dave, Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

December 25, 2024

Great work and friendly staff. Car was repaired much quicker than expected especially around the holiday season. More

by kristy.torrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Dec 28, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your business and this review, Kristy. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jim Piscitello Service Manager 262-886-1010

December 21, 2024

Every person I dealt with was very good. Efficient, friendly, respectful, and professional. A good experience. More

by chasklimek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Maglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jenrette, cashier (unknown)
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Dec 23, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come! Jim Piscitello Service Manager 262-886-1010

Dec 23, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Chas, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jim Piscitello Service Manager 262-886-1010

December 19, 2024

I love the atmosphere just need to check back with the customer especially when you have to return your car for the same problem More

by ganyoblondegirl68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hello - thank you for your feedback. If you would like to discuss your visit further with us, please reach out to our Service Manager, Jim Piscitello, at 262-886-1010.

December 12, 2024

Great check in, great information given and great check out. Always helpful and insightful on needs. Great all around experience! More

by JCOVELLI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing your thoughts about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

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