Frank Boucher Chevrolet Cadillac of Racine - Service Center

They want to take your money. I went for a break change and only got a $200 diagnostic on a rattle noise that is still rattling. They told me they would bend the backing plate awa I went for a break change and only got a $200 diagnostic on a rattle noise that is still rattling. They told me they would bend the backing plate away from my rotor and it stopped. Then they said they recommend $1000 rotor and pads replacement for only the rear. After I opted out, they told me I should be fine for another year because I have about 5mm of pad left and rotors are fine. When I picked my truck up, I drove away and the rattling noise was stronger and louder than before I took it in. $200 to probably make my original problem worse to get me to come back in and pay for more repairs. On top of it they said they wouldn’t charge me for bending the plate. The $200 for nothing should have went towards the pads. But I was tired of listening to them trying to add unnecessary work and charges to my visit just for a bent backing plate. More

Drop off and pick up of my car was painless. My car was fixed super fast! My car was fixed super fast! More

I always receive exceptional service from Morrie and trust him to take great care of my vehicle. trust him to take great care of my vehicle. More

My car was taken care of efficiently. The service was amazing and will definitely recommend to others. The service was amazing and will definitely recommend to others. More

They always treat me fairly. They also work well with my warranty company. They also have good coupons They also work well with my warranty company. They also have good coupons More

My son's car broke down at UW Parkside and Michael was so helpful with helping me get out towed and then fixing the issue!! helpful with helping me get out towed and then fixing the issue!! More

Treat their customer with respect and go the “extra mile” to insure the do complete and quality work. to insure the do complete and quality work. More

Thank you for always accommodating myself and my vehicle while getting repairs. Jim has a really good team and they always are very reliable. while getting repairs. Jim has a really good team and they always are very reliable. More

Service and communication was out standing went the extra mile to get me back on the road with a short notice would be back again thank you mile to get me back on the road with a short notice would be back again thank you More

Service and communication has been great! Nick followed up when part came in earlier than expected. Repair was completed quickly, Nick explained repair and on my well. Top notch! Nick followed up when part came in earlier than expected. Repair was completed quickly, Nick explained repair and on my well. Top notch! More