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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
969 Reviews

969 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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November 10, 2020

All went great Nick did a great job helping us out will go back again ! Better then last time we went their! Way to go More

by A1POLISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas colon
Nov 13, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the 5-star review!

November 09, 2020

I worked with Morry in the service department. Morry has AMAZING customer service and has helped me multiple times with my Tahoe. I can easily count on Morry if anything is wrong with my truck More

by jason.pardo
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing, Jason!

November 06, 2020

Scheduling my oil change was easy and accommodating. When it came time to pick up my vehicle, I was disappointed. First of all I went to the cashier to pay and the paperwork was not there, then when she rece More

by JN8402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
Nov 10, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

JN, thank you for bringing this to our attention. Unfortunately, we are unable to find your full name in our system to contact you directly, but please reach out to our Service Manager, Matt Luchini, at 262-886-1010 so we can make things right.

November 05, 2020

As always, the service was spectacular! We appreciate this dealership and we will not go any where else. We tell everyone that we know how pleased we are with this dealership ! Way to go!!!! More

by DONNAJEANGONZALEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your review and recommendation! Your business and referrals are greatly appreciated.

November 05, 2020

I don't mind surveys but this part I don't like. Everyone was nice,informative, helpful and seemed very knowledgeable. And now we have twenty five words. More

by dmkrencisz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to leave this review!

November 04, 2020

It is a clean and nice environment. Took care of me even when I came in with out a appointment. Nice sitting room for waiting for your car. More

by LEXLUGGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
Nov 13, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are thrilled you had a clean and comfortable visit with us, Lex!

November 01, 2020

Supper Nice people, good work, and very satisfied. Morry Decker was very friendly and dealership is easy in and easy out. Will recommend to others. More

by DANBRINDOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the review and recommendation, Dan!

October 30, 2020

Work was done in a very timely manner. Everyone was very friendly and seemed to be genuinely interested in getting things done. The person that sold me the car stopped to chat. More

by TWEICHMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kaiser
Nov 04, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing!

October 29, 2020

I have been going there for repairs and scheduled service for 4 years and have never been mistreat always friendly, on time, clean, with decent prices and a car wash after every service. I do miss the free p More

by MTAU2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to write this review. We are glad you always have positive experiences with us!

October 28, 2020

Mr. Decker in service is outstanding he new what needed to be done, got it done and put a smile on my face. Five stars to him and the mechanic that did the work! More

by jwilda1@wi.rr.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the 5-star review! We are thrilled you enjoy working with Morry!

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