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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
970 Reviews

970 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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February 28, 2021

Best dealer in the state as far as I'm concerned. They always take care of me with all my vehicle needs, from sales, to service I've always had a great experience. More

by CHEFJOEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 11, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for the wonderful review!

February 24, 2021

I was very happy with the service. They had a part ordered and my vehicle back to me in one day. The only problem that I had was that the loaner car was very small compared to the SUV I own. It woul More

by ARBOURKIMBERELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hans Freisheim, Michael Wichgers
Mar 11, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

We really appreciate your review and feedback, thank you!

February 24, 2021

Service writer was efficient and helpful and service was completed quickly. Waiting room was good along with the coffee. We will use Boucher for our next visit More

by KEITHJENRICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
Mar 11, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Keith - we are glad you enjoyed your recent experience here at Boucher and we look forward to seeing you again in the future!

February 22, 2021

Always awesome going there, they always do a great job Hans is the best service guy I have ever worked with on any car! thanks again More

by NITESHIFT19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Freisheim
Mar 11, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the positive review!

February 20, 2021

Amazing staff! Dylan always goes above and beyond for us when we are there for service. I would recommend them for all your car needs 100% More

by DDAAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rapinchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hans Freisheim, Jeff Johnson, Ken Kuhfuss, Michael Wichgers, John Kaiser, Charles Barske, Lee McCoy
Mar 11, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the review!

February 15, 2021

Morry is outstanding in customer service and follow-thru - ALWAYS there to help and makes sure to keep you updated in the process, start to finish! More

by ELIZABETH.TAYLOR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Elizabeth - thank you for the review! We will be sure to have Morry read what you wrote!

February 13, 2021

A great service experience. I was early for my 7 am appointment and the doors opened early. I was in and out in 45 minutes for a tire rotation and oil change. More

by n8vchzhd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to write this review!

February 11, 2021

Excellent staff, would recommend the service department highly. They kept me informed of my repairs and let me know what services were coming up next visit. More

by TREYPAY1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rapinchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anton Lak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hans Freisheim, Ken Kuhfuss, Michael Wichgers, John Kaiser, Mike Carey , Charles Barske, Lee McCoy
Mar 11, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the review!

February 02, 2021

I was greeted by a Friendly and Courteous staff member. The vehicle was in for a oil change and inspection and the job was done More

by JPGREGOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
Mar 11, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for the review!

January 29, 2021

Luchini and Kaiser are the best. All the service staff treat me as a vip. Mr Decker is especially a great host for your dealership More

by TREYPAY1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anton Lak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Kubicki, Hans Freisheim, Ken Kuhfuss, Michael Wichgers, John Kaiser, Mike Carey , Charles Barske
Mar 11, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

We appreciate the positive review!

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