Frank Boucher Chevrolet Cadillac of Racine - Service Center

Excellent service and communication. I cannot remember who I first talked to but hhe mechanic Nick explained alot of what was found and offered advice to aid in my decision. Would not hesitate going there who I first talked to but hhe mechanic Nick explained alot of what was found and offered advice to aid in my decision. Would not hesitate going there again. More

I really appreciate the way Morry Decker makes sure my service needs are done; the other day I forgot to bring along the discount coupon for services scheduled. He was able to provide me with the discou service needs are done; the other day I forgot to bring along the discount coupon for services scheduled. He was able to provide me with the discount for the services. More

No complaints here. This is my second visit for work on our commuter. The first being a sudden need, which was handle quickly and effectively. Communication was great. With this We went back for a second v our commuter. The first being a sudden need, which was handle quickly and effectively. Communication was great. With this We went back for a second visit and this too was good. More

Hans in the service department is always pleasant and accommodating. While I usually wait for my vehicle, I do appreciate a courtesy shuttle is offered. accommodating. While I usually wait for my vehicle, I do appreciate a courtesy shuttle is offered. More

Nick and the service department did a fantastic job with my repair. They communicated excellently with me throughout the entire process and helped me where they could to minimize my large cost. I will be us my repair. They communicated excellently with me throughout the entire process and helped me where they could to minimize my large cost. I will be using them for my service on my car going forward and when I'm ready to purchase a new car I'll be going to this dealership. More

Overall great experience! Gio was awesome! Great communication! No pressure sales. Listens to and addresses all questions/concerns during and after the sale. Service department was spot on. Easy to communication! No pressure sales. Listens to and addresses all questions/concerns during and after the sale. Service department was spot on. Easy to schedule an appointment. In and out within an hour, with a car wash to boot. Mike (Sales Mgr.) provided options as to purchase vs lease. Presented all options and let us decide what would work best for us. Seemed to genuinely care More

Was greeted as soon as I pulled in, Service staff are friendly and courteous to customers. Service was done when expected. Both the Service drop off area and Service waiting were clean. friendly and courteous to customers. Service was done when expected. Both the Service drop off area and Service waiting were clean. More

Morry always does a great job taking care my vehicles and making sure I'm satisfied. I also like the how quickly I can schedule the service.. Thanks for the car washes too. making sure I'm satisfied. I also like the how quickly I can schedule the service.. Thanks for the car washes too. More

Excellent service; car was in and out in about an hour. Friendly, helpful staff: Hans Freisheim, John Kaiser, Pete Sisak. Clean comfortable waiting room. Highly recommended all around. Friendly, helpful staff: Hans Freisheim, John Kaiser, Pete Sisak. Clean comfortable waiting room. Highly recommended all around. More

No problems with the service. The problem is with the truck. This is the second time in the three years that the "OIL COOLER LINE' broke. To be in a line of cars and have a message on the dash that say truck. This is the second time in the three years that the "OIL COOLER LINE' broke. To be in a line of cars and have a message on the dash that says " low oil and shut off engine, is not what I call the type of vehicle I would buy again. I pulled over whenI got out of line and found I had no oil on the dip stick. I was close to a store and bought 3 qts of oil to get back to your location, with no oil on arrival. I would have blown the engine if I was on the highway! I have had a new Chevy truck every four years since 1985. This my be my last. More