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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
970 Reviews

970 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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June 30, 2021

Morry is the best he always get the job done More

by cbogan10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2021

$400 for tire sensors car has 26,000 miles, drop it off Monday, nothing from service until I drive over at 3:30. not even started, bring back Wed, nothing from service until I drive over at 2:30. Factory p More

by djperk
Recommend Dealer
No
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

DJ - thank you for bringing this to our attention. Unfortunately, we are unable to find your name in our system. We would like the opportunity to discuss this further with you. Please reach out to our Service Manager, Matt Luchini, at 262-886-1010 when you have the opportunity.

Jun 24, 2021 -

djperk responded

Morning, amazing not in your system, Have taken my Siverado and Camaro there for the last 4-5 years. Bought a 2014 camaro from your dealership about 4 years back. Keep getting Emails from you about buying my truck. Get newsletters and service reminders. Why if it is a good review it gets posted, if it is an honest bad review you get to block it. You state responded publicly, where on your website can this be seen?

June 21, 2021

Good car service in preparation for trip and good shuttle service too. More

by SCOTT.SALVATOR
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2021

Service was fast and thorough, they not only serviced my car but gave it a complete inspection. they even washed my car after the service. More

by Hap548
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
June 11, 2021

Excellent service, professional and always timely, in and out in less than 1 hour. Hans always greets me with a smile and calls me by my name More

by LAWRENCE.LAPETINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Freisheim
June 10, 2021

Morry has always taken charge of my Silverado when I bring it in for service. It's like having a family member who works there. You have trust that you'll be dealt with fairly. More

by 15Silverado
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Wow, thank you for the kind words! We are so happy that Morry could help you out with your Silverado. It is gratifying to hear that you think of Morry as if he were family. We appreciate your loyalty and look forward to seeing you again in the future! Take care!

June 08, 2021

Phenomenal! Hans is outstanding and very professional. And the mechanic in the back doing the work, did a great job. Thank you! Couldn't ask for a better dealership. More

by dad032347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Freisheim
Jun 10, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for the five-star rating! We value our customers and hope to see you again in the future!

June 04, 2021

I deal with Morry who has been a life saver. He does the best job ever to take care of me. I'm sure all the other guys in service are great, too. We've been dealing with Morry for many years. More

by Shirley Irvine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Shirley- thank you for the kind words! We are so happy to find out that you experienced success in both our sales and service departments! Morry does a fantastic job going above and beyond for his customers. We are thankful for your loyalty and look forward to helping you in the future!

May 27, 2021

Satisfied with service, or we wouldn't go there. Morey has always been very helpful and good friend . Getting tired of all these questions. Please don't keep sending them More

by RCLUEY
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to leave a review! We are so grateful for your continued business and are pleased to hear our service team was able to make your experience with us a positive one. We hope to see you again soon!

May 24, 2021

Chris and Luke A have been just such great help each time and very accommodating to whatever our needs may be. We are completely satisfied with our purchases. More

by taraperez72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and Luke A.
May 25, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Tara- thank you for taking the time to write us a review! We are pleased to hear that Chris and Luke A were able to help you find the perfect vehicle for your needs. It's customers like you that make our job so wonderful! We are grateful for your continued business and look forward to seeing you again soon!

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