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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,002 Reviews
Call Service Center (262) 240-6105

1,002 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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November 01, 2024

Great service, provided pick up and drop off shuttle sevice which was much appreciated. Very satisfied with service work preformed on my car. More

by tonyg1g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing your thoughts about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

October 29, 2024

Did an awesome job. The dealer installed four new tires and did a four wheel alignment. More

by Sandman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jim Piscitello Service Manager 262-886-1010

October 28, 2024

I felt service was honest and fair with me. I got a great explanation on my problems. More

by TakenForARide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come! Jim Piscitello Service Manager 262-886-1010

October 22, 2024

Service was very good will recommend to my friends and Family to come get their services done here as well More

by JBROWN003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

It's great to hear that Nick and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine! Jim Piscitello Service Manager 262-886-1010

October 17, 2024

Awesome, everything was fantastic. Thank you for all that you did for me. Being here in Arkansas and dealing with a long distance situation. It was wonderful wonderful thanks to everyo More

by gimendonca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Jim Piscitello Service Manager 262-886-1010

October 02, 2024

Morry Decker is very knowledgeable and always helpful. We appreciated his help with all our vehicles. More

by Joann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Joann, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Morry met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine. We look forward to having you as one of our valued customers for many more years to come! Jim Piscitello Service Manager 262-886-1010

September 29, 2024

Great service, attentive to all my needs. Jim addressed all the questions I had and answered them with expediency. Thanks you! More

by Sarah Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Sarah, and it's great to hear about your excellent experience here at Frank Boucher Chevrolet Cadillac of Racine. Jim Piscitello Service Manager 262-886-1010

September 29, 2024

It took 3-4 trips to service what should have been completed the first time. More

by kelvin8512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Colon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

We're sorry to hear about your experience, Kelvin, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jim Piscitello Service Manager 262-886-1010

September 26, 2024

The staff are kind, personable and polite. They listen and work with you to help find the car that works with your family. More

by Haylocksd
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Lechuga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jim Piscitello Service Manager 262-886-1010

September 24, 2024

I had $2000 worth of repairs done and was a little disappointed in a couple of things. I stated that there was a rattle in the back end. Dealer stated everything checked out. When I picked up the car, More

by Leffcinfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Maglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hello - thank you for brining this to our attention. When you have the opportunity, please reach out to our Service Manager, Jim Piscitello, at 262-886-1010 so we can discuss this further with you. We hope to hear from you soon.

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