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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
982 Reviews
Call Service Center (262) 240-6105

982 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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January 19, 2022

Always had great service at Boucher. However this time I had to wait several minutes for a service person to help me upon my arrival. More

by gargut3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
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Jan 19, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the feedback!

January 18, 2022

Great service, forgot to put back the air plugs on car for the second time More

by STEPHANIECANALES90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing, Stephanie. Please reach out to our Service Manager, Matt Luchini, at 262-866-1010 so we can discuss this further.

January 18, 2022

We are with this dealership because Morry Decker moved We are with this dealership because Morry Decker moved to Boucher from where we were. He is very friendly, super knowledgeable and his service is o More

by DBARLAMENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers, John Kaiser, Nick Nelson
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Jan 19, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

January 14, 2022

Very great because they did fixing oil change like quick and gave free wash. Thank u so much!!! More

by A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Freisheim
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Jan 19, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing your review to us and the community!

January 11, 2022

People are friendly and helpful. Always a nice clean waiting area. I have never had a bad experience Frank Broucher Racine More

by SHELLEYPARTY67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name
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Jan 12, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the kind words! Please do not hesitate to reach out if there is anything we can do for you!

January 10, 2022

Nice customer service They always get things done same day And they are super clean More

by Jhonnyhernandez3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the awesome feedback!

January 07, 2022

Nick Nelson and Nick Colon always go above and beyond for their customers and make them feel like family. More

by SHANNONVANDERSTOUW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Colon, Nick Nelson
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Jan 07, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are happy we could make your experience a positive one!

January 06, 2022

As usual Morey solved the problem and it has been working perfectly ever since.. thanks again. More

by CACCIOTTI35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for sharing!

January 04, 2022

Hans is always very proficient and professional. Service was great and the wait time was reasonable. More

by GSCHUEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Freisheim
Report | Print
Jan 07, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

We appreciate the review, thank you!

January 03, 2022

Nick is the GOAT when it comes to service issues. He can come up with answers to my questions, no matter how obscure, and reply lightening fast with potential choices for remedy. More

by MarkD
Recommend Dealer
Yes
Employees Worked With
Nick Colon
Report | Print
Jan 07, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!

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