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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
982 Reviews

982 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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March 10, 2022

Phil and Dylan in the body shop were awesome! Huge effort to find parts and great contact with our insurance company when needed. Very knowledgeable and diligent! More

by Timandrobinwendt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil in Collision Center
Mar 23, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! That means a lot!

February 23, 2022

They seem to help with the issues of my older Cadillac. I like the shuttle service. More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
Mar 23, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the feedback! We appreciate it!

February 17, 2022

Silverio was a huge help with getting my keyless entry reset on my 2016 Ford. I moved away from the area and only had access to a different dealership. They generously reimbursed me the cost of getting th More

by Kaskamr14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silverio Melchor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Great to hear! Thanks!

February 06, 2022

Very Pleased, These guys never try to push services that you do not really need, They are always courteous, and on time. They stay in contact as the perform the service, so you are never wondering how it is More

by dpattengale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Freisheim
Mar 01, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the review! We work very hard to meet expectations like yours and we are so happy to hear we hit the mark for you!

February 03, 2022

We have dealt with Boucher of Racine for many years. We We have dealt with Boucher of Racine for many years. We followed Morry Decker from another dealership as we are extremely pleased with him. The ma More

by DBARLAMENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Tessmer, Silverio, Michael Wichgers, Nick Nelson
Feb 03, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the awesome review! We thank you for your loyalty!

February 02, 2022

Always have a great experience at Boucher sales and Service are always cheerful and helpful More

by LFARLEY1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Freisheim
Feb 03, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the awesome review!

January 28, 2022

I called their service department and told them my engine kept overheating this morning. Although I didn't have an appointment, Frank Boucher Chevrolet/Cadillac was able to get my car into the shop immediate More

by ANGELA.BEUMEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hans Freisheim, Jeff Johnson, Ken Kuhfuss, Michael Wichgers
Feb 03, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Angela- thank you for taking the time to leave us a detailed review! Please do not hesitate to reach out if there is anything we can do for you in the future!

January 25, 2022

Hans was friendly and easy to work with. I feel the Boucher service department is competent and efficient. More

by JACKJR48
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Hans Freisheim
Feb 03, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the kind words!

January 22, 2022

Nice and fast service. Will be back for more work at this place of business More

by LAWWILLIAMS1982
Customer Service
Recommend Dealer
Yes
Employees Worked With
Hans Freisheim
Feb 03, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the 5 star review!

January 20, 2022

good service center it is a pleasure to work with Morry Decker he is an asset to the service dept More

by HEFAMF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to leave us a 5 star review!

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