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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,000 Reviews

1,000 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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April 30, 2022

Great Service and Attentive and look to help with questions or concerns. Always friendly and the waiting room is always clean. More

by jdrogman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Freisheim
May 04, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the great review! We appreciate it.

April 29, 2022

They did not do some of the things they were supposed to. Got upset when I asked them to complete their work and then didn't tell me when my car was done. Just expected me to walk around and find it. Terribl More

by ROGERST1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Morry Decker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hello, thank you for your feedback. Our Service Manager, Jim Piscitello, has been unsuccessful in reaching you. When you have the opportunity, please reach out to him at 262-886-1010 so we can discuss this situation further with you, We hope to hear from you soon!

April 21, 2022

I dropped my vehicle off because the lock wasn't working to find out it was never installed by the manufacturer. Nick was very nice. When I went to pick it up he set it up for me. He originally said you can More

by BABYWESLEY1009
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Other Employees : Nic in service, Daniel Hinze
Apr 26, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for leaving us feedback. We are sorry we were not able to meet your expectations in the sales department. We would like to rectify this situation. Please call Chris Tessmer at 262-886-1010 at your earliest convenience. We look forward to hearing from you,

April 20, 2022

My Suburban needed a lot of work. I was given a thorough estimate and a fair price. The work was completed on time and was very good. More

by johncostabile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kaiser
Apr 22, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for the kind review! We appreciate your business.

April 18, 2022

I have had multiple vehicles worked on at this dealership and have always been very satisfied with their service and the staff. More

by Karie
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
Apr 22, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much! We genuinely appreicate your business and look forward to seeing you again in the future!

April 17, 2022

Great experience. Got everything done on my new truck quickly. Everything looks exactly how I wanted it. More

by CHARLIE.B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kaiser
Apr 22, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for the awesome review! Take care!

April 14, 2022

Could not be more pleased with the service Boucher Chevy did. I needed and past due oil change: stopped in and told them I forgot about it and it is over due. They took care of it immediatelyl Thank you More

by BOBNFAYEB
Customer Service
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Bob, for your great review! We appreciate your business. Take care.

April 11, 2022

Simply put, Morry in Service is the best. We have bought several vehicles from Boucher in Racine and the team there is outstanding. Keep up the good work Boucher! More

by GMPSPORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much! We are lucky to have Morry on our team. He's a true professional who cares about the customer's best interest. We appreciate your review!

April 09, 2022

clean waiting and kind people. most welcoming atmosphere. excellent wi-fi connection. clean rest rooms More

by tmeyers9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for the review! At Boucher, we take pride in offering top-notch amenities to our customers. We are glad you enjoyed it.

April 06, 2022

Boucher has serviced our cars for many years. We have always been satisfied with the service. More

by RCLUEY
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much! We genuinely appreicate your business and look forward to seeing you again in the future!

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