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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,000 Reviews

1,000 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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June 10, 2022

Morry always provides superior customer service. He is professional, courteous, friendly and explains things thoroughly. More

by LT1426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the kind review! We are lucky to have Morry on our team.

June 07, 2022

Good service. I would like to thank you and all the staff. Fast service. Thanks More

by david_haskins@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
Jun 08, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

David- thank you for the feedback! We hope to see you again soon!

June 02, 2022

Oil change—Park car in garage noticing several scratches on rear deck by window. Called Morey on phone receiving message he would return my call. No call went to dealership around four-thirty. Was inform More

by CACCIOTTI35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Morry Decker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
Jun 02, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for bringing this to our attention. When you have the opportunity, please reach out to our Service Manager, Jim Piscitello, at 262-886-1010 so we can discuss this further.

June 02, 2022

Great service, they made you feel welcome and were very efficient in everything they did. In and out in a timely fashion. More

by whenslin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
Jun 08, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for the 5 stars!

May 31, 2022

Both Mike and Sam went beyond their spectrum of service. That is why Boucher is such a good company to go to. More

by ECIECHANOWSKI
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sammuel, Michael Wichgers
Aug 09, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for the kind review! We pride ourselves on always going the extra mile and are happy our team could do that for you.

May 28, 2022

Well Morrey Decker is so conscientious always. And of course we always are treated with respect. Chris T is great More

by BENTHORSESHUFARM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the wonderful review. We are happy we could make your experience a positive one!

May 24, 2022

They welcome you when enter. Take vehicle quickly. Waiting area clean stocked with coffee. Miss popcorn. More

by valzamecnik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah
Aug 09, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for the awesome review! Take care!

May 05, 2022

I came early to my appointment so that I wouldn't be late for work and was still late due to the shuttle! I never received a call saying my car was ready so had to find a ride back to pick my car up after wo More

by msashante0124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to let us know about your experience. We're sorry to hear that you weren't completely satisfied with the service you received during your last visit. If you need any further assistance, please don’t hesitate to call our General Manager, Chris Tessmer, at 262-886-1010. We hope you will give us the opportunity to make a better impression in the future.

May 03, 2022

I did not buy a car with them but I take it there for maintenance. Service is great More

by jrios15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hans Freisheim, Jeff Johnson, Ken Kuhfuss, Michael Wichgers
May 04, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!

April 30, 2022

Just a better place to get your vehicle serviced. I own a Ford and choose to come here rather than the Ford dealer in town. More

by Nick.white11b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Freisheim
May 04, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the wonderful review. We are happy we could make your experience a positive one!

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