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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,000 Reviews

1,000 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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July 15, 2022

They got my car in the same day. Everyone was friendly and helpful. Shuttle service is a big plus More

by GRIZZYCAT4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
Aug 09, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the great review! We appreciate it.

July 07, 2022

Great customer service. Service was done promptly on arrival and the broken splash guard under the truck was replaced with no hassle. More

by RORY.MARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hans Freisheim, Jeff Johnson, Ken Kuhfuss, Michael Wichgers
Aug 09, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!

July 01, 2022

We love working with this dealer. They are always so helpful and courteous. They also keep us informed on any changes as they occur while working on our vehicles. More

by BSTAUFENBEIL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much! We genuinely appreciate your business and look forward to seeing you again in the future!

July 01, 2022

Once again Nick in service went above and beyond! Excellent communication and customer service! Highly recommend dealing with him if you need service! More

by pam27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Colon
Aug 09, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the wonderful review. We are happy we could make your experience a positive one!

June 30, 2022

I am new to this service. Morry made feel like a family member ,one that you like. I am happy to be with this service. More

by marleneperkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your business, and we are happy to have you a part of the Boucher family!

June 29, 2022

Poor communication! No call back when leaving message. Poor experience will not take vehicle back. Did not get a call when the vehicle got there. Did not get a call with More

by buenoc1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
Jun 29, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for bringing this to our attention. Unfortunately, we are unable to find your name in our system, but please reach out to our Service Manager, Jim Piscitello, at 262-886-1010 so we can discuss this further with you and make things right. We hope to hear from you soon.

Jun 29, 2022 -

buenoc1987 responded

Vehicle is under Teodoro Chavez

June 28, 2022

Great service! And fast service! And fair prices with coupons available. Also, the shuttle service is very helpful. More

by cfabio28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for the awesome review! Take care!

June 21, 2022

Service was done in a timely fashion. Waiting room is very comfortable. Also like that I get a car wash with my service . Explanation of what was checked is also very helpful More

by MARGEJORTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the great review! We appreciate it.

June 15, 2022

It’s always a good experience. Quick and prompt service. Most of time get a car wash with service but they didn’t offer one this time not sure if car wash was not working . But othe More

by MMARTINEZ1928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Piscitello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

We apologize for not being able to offer you a car wash! We hope we can be of service to you again in the future! Take care.

June 14, 2022

Nick was great to work with for warranty repair. Fantastic communication and excellent service! Repair was completed when promised. More

by pam27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Colon
Aug 09, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much! We genuinely appreciate your business and look forward to seeing you again in the future!

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