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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,000 Reviews

1,000 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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August 26, 2022

Easy to make an appointment Great Service Great people I was in and out, very happy! More

by Wren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review, Wren! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Frank Boucher Chevrolet Cadillac of Racine. Please don't hesitate to reach out if you need anything else.

August 25, 2022

Mitch was very friendly . He asked about what concern I had with my brakes. I told him and he relayed info. to mechanics. More

by pgengozian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch- service dept.
Aug 26, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine!

August 25, 2022

Excellent work answer all of my question-got my auto done in good time Good job More

by OROBI1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Carey
Aug 26, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine.

August 24, 2022

Outstanding dealership. Always clean, friendly and go out of their way. Morry and John are awesome in service More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kaiser
Aug 26, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Steve. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 21, 2022

The place to go for service. Morry Decker is the reason. Quick to answer all questions, returns phone calls if need, keeps you updated on service needs and always friendly and he More

by DMALSACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 20, 2022

Everyone was very nice and willing to help. I will continue to go back for great service More

by idontwantspam36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
Aug 22, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Frank Boucher Chevrolet Cadillac of Racine!

August 20, 2022

Very expensive. Part price markup was insane. Went to pickup my car and stood for 15 minutes before anyone would help me. 6 employees were there in the service dept More

by Paynetny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 22, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and please give us a call so we can discuss your visit further. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Jim Piscitello, Service Manager 262-886-1010

August 19, 2022

Great customer service. My experience with the body shop was great. After the accident they made my automobile one less worry. Thank you! More

by Shelby664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Kubicki, Candace Vilbaum
Aug 22, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 18, 2022

Very nice and friendly staff. Called and explained in great detail about what was wrong with my car. More

by Granttiffany30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Aug 19, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 18, 2022

Service Advisor Michael was pleasant to work with. He got my car in for service within a day. Vehicle was ready within a half hour of estimated time and he honored my 3 day expired service coupon. More

by kcohaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
Aug 19, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Cindy. We appreciate your business and our team looks forward to serving you again soon!

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