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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,000 Reviews
Call Service Center (262) 240-6105

1,000 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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September 10, 2022

My vehicle has been there 3 times in 1 month for the initial problem and still no resolve. Poor communication from them. I had to reach out to them just for a update on things. Very disappointed 😞 😔 More

by Adrianne Greer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick in service department
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Sep 10, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Adrianne, thank you for brining this to our attention. When you have the opportunity, please reach out to our Service Manager, Jim Piscitello, so we can discuss this situation further with you. We hope to hear from you soon.

September 08, 2022

Easy to get appointment, friendly service, fast care. I really felt they valued me as a customer More

by ldrennan66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 06, 2022

Courteous Service and timely service. The oil change was done correctly. I would recommend Boucher Chevrolet in Racine More

by BOPPER0831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kuhfuss
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Sep 07, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Frank Boucher Chevrolet Cadillac of Racine!

September 05, 2022

The employees were all very friendly and it was a great experience! Oil change was faster than expected. Derek did a great job. More

by Jdedecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Fortier
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Sep 06, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us. Derek and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 04, 2022

Always clean, well staffed. Everyone seams to enjoy their job, since they are always friendly. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Steve, We appreciate your business and our team looks forward to serving you again soon!

September 03, 2022

They where nice and kind to me the washed my car and I will be back More

by Janettahicks221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Sep 06, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Janetta, Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again!

August 28, 2022

Was in for oil change, tire rotate and another concern. Morry always takes the time to explain every thing. Very satisfied More

by BILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Bill, Thank you for your very kind review. Morry and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Chevrolet Cadillac of Racine.

August 28, 2022

Professional and courteous employees. Tire replacement and alignment completed in just a couple of hours. More

by MarkD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Colon
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Aug 29, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Mark, Thanks for sharing your thoughts about your experience with Frank Boucher Chevrolet Cadillac of Racine. Nick and our team appreciate your business and hope to see you again soon!

August 27, 2022

Fast and friendly service! Got me in right away, and back on the road for check engine light next day. More

by Rosiefan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Rosie, Thank you for the kind words for our service department! Morry and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 27, 2022

I came in for an oil change and safety check. All went smoothly and I was on my way in about an hour. More

by P.LOCKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your business and this review. We're happy to hear Morry and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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