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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,000 Reviews

1,000 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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September 21, 2022

They took care of all my service needs, in a very timely fashion and even washed it! Thanks More

by DTUCEK3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell J. Karpinski
Sep 23, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Chevrolet Cadillac of Racine.

September 20, 2022

Service was great, timely, and as communicate. Could not be happier. I will be bringing my vehicles back! More

by JOSEPH.SMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Johnson, Ken Kuhfuss, Michael Wichgers
Sep 21, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you, Joseph, for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come!

September 17, 2022

This dealership takes care of my vehicle needs and I can get a car wash whenever the wash is open. More

by nankay65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Kuhfuss, Michael Wichgers
Sep 18, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

September 17, 2022

Excellent service, Morry Decker is an excellent service writer.I have been a satisfied customer for ten years or so. More

by Lorenrayres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Loren, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Morry met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as one of our valued customers for many more years to come!

September 15, 2022

Service was preformed in a timely fashion and also had the tires rotated. Happy with the price. More

by Brian K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us, Brian. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 14, 2022

Basically use for oil changes and service work. Very prompt service , manage to fit me in despite sometimes last minute request. More

by rrhodes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine.

September 13, 2022

It seems that when one buys a new car (with new technology), it becomes very important to have a good relationship with the service department of the dealership where the car was purchased. And al More

by meraclem1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Bussian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Nelson
Sep 13, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as one of our valued customers for many more years to come!

September 12, 2022

Great service, knowledgeable and understanding staff. My choice for consistent and done right service. A+ More

by keithh1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hans Freisheim, Michael Wichgers, Charles Barske
Sep 13, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Keith. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 10, 2022

I would never have anything serviced there The customer service is terrible. I have noise in my transmission but no code so they just ship you out the door since there is no code to tell them what’s wrong More

by Michael.vick405
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Wichgers
Sep 10, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Michael, thank you for your feedback. Please reach out to our Service Manager, Jim Piscitello, at 262-886-2886 so we can discuss this further with you. We hope to hear from you soon.

Sep 10, 2022 -

Michael.vick405 responded

Apparently no one here has my phone number because I think if they are interested in my response to their survey they would reach out to me. Not ask me to call the manager. Bottom line is if they can’t diagnose the problem then most likely I don’t want them attempting to work on it

September 10, 2022

Always helpful and always courteous . Willing to do extra and explain the routine maintenance issues More

by Letters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Raimondi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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