Frank Boucher Chevrolet Cadillac of Racine - Service Center

I took my car here to get fixed and had to come back 5 days later for the same issue to only be charged over $500 for a battery related issue that was not detected the first time I brought my car in. But days later for the same issue to only be charged over $500 for a battery related issue that was not detected the first time I brought my car in. But paid almost $200 for a CAR INSPECTION yea right!! I NEVER GOT UPDATES ON MY VEHICLE HAD TO KEEP CALLING TO GET MY OWN AND FIND OUT WHAT WAS THE ISSUES. They also never asked me if I wanted certain parts or services done on my car they just did it and expected me to pay for it. WHEN I TOOK MY CAR IN THE SECOND TIME FOR THE SAME REASON I CALLED UP THERE TO SPEAK WITH MANAGER FOR HIM TO YELL AT ME FOR ASKING QUESTIONS ON WHY I HAVE TO PAY FOR THE SAME ISSUE I BROUGHT MY CAR IN FIRST TIME!! I WILL NEVER BRING MY CAR HERE AGAIN More

All members were polite, considerate and timely. The new windshield wipers were an added bonus. Thanks for the recommendation. The new windshield wipers were an added bonus. Thanks for the recommendation. More

I was greeted kindly and staff was ready for my appointment. Car was serviced as expected and advice was given for next service. appointment. Car was serviced as expected and advice was given for next service. More

I did not eant my tires rotated. I asked for a car was but didn’t receive one. No car wash happen often I asked for a car was but didn’t receive one. No car wash happen often More

Great had flat tire got extended protection contacted Jim/Nick took care of it the next day. Will definitely recommend to everyone thanks again Jim/Nick took care of it the next day. Will definitely recommend to everyone thanks again More

Good service for oil changes, but to expensive for a transmission flush quote. $100 cheaper elsewhere. transmission flush quote. $100 cheaper elsewhere. More

They nice people but I take my car to the dealer service department 6 times now for the exactly same problem and a pay 1,600 dollar and not yet my car is done 6 times come back for the exactly same situatio department 6 times now for the exactly same problem and a pay 1,600 dollar and not yet my car is done 6 times come back for the exactly same situation so a pay 1600 dollar for no fix the problem at all and i have to take back in one week for same reason More

Great service, agent were most helpful and accommodating. Agent make customer feel welcome as though you’re special Agent make customer feel welcome as though you’re special More

Micheal has always been helpful. Sorry you could not get me tires Or make a 2 door Cadillac. It’s ok I’ll be back. Make the XLR again Sorry you could not get me tires Or make a 2 door Cadillac. It’s ok I’ll be back. Make the XLR again More

Always a great experience. The service department is always top knotch. We certainly do appreciate it. Thanks again. The service department is always top knotch. We certainly do appreciate it. Thanks again. More