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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,034 Reviews

1,034 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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December 05, 2022

Courteous they do good work in a short amount of time and for a good price More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
Dec 05, 2022 -

Chris responded

Five star service

December 04, 2022

I did get a good price on my good year tires but was told I could have a shuttle on a Saturday. I got there and was told they don't do shuttles on Saturday after I was told it was available. Luckily they got More

by nick smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Bussian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Nelson
Dec 04, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and we will share your comments with the team. We truly appreciate you choosing Frank Boucher Chevrolet Cadillac of Racine.

December 03, 2022

Good customer service person keeping my vehicle in tip top shape would recommend to my friends More

by Claire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember who helped me
Dec 03, 2022 -

Claire responded

Thumbs up

December 03, 2022

Got the parts quickly and the job done in a timely manner. Will continue to use them as needed More

by proteus1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 04, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 03, 2022

I only trust my car to Frank Boucher Chevrolet they always make sure everything is checked when it suppose to be to keep. My car running good. More

by helenlumpkin9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Kuhfuss
Dec 04, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon!

December 02, 2022

Pay more attention to your customers who are waiting in the Bay Area instead of just hang around talking to each other. More

by rgvid@wi.rr.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Dec 02, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue, please give us a call to discuss your issue further. We'd love to get to the bottom of this and turn things around for you. Jim Piscitello, Service Manager 262-886-1010

December 01, 2022

Started great actually was the quickest service I have had yet. But I feel there are corners being cut, first when the oil change was done my car wasn’t washed. This is the first time this happened. I als More

by Brianktamerbk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Brian, when you have the opportunity, please reach out to our Service Manager, Jim Piscitello, at 262-886-1010 so we can discuss this further. We hope to hear from you soon.

December 01, 2022

I received top quality service and I am completely satisfied thanks you so much Maury More

by MAURICEJ713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else.

December 01, 2022

I always seem to have a great experience at your location. Definitely going to continue my business there. More

by rocco.lazaris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 01, 2022

Everything went smooth It was truly surprised how great the service was I will Definitely check with them When looking for a new car More

by TAHLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
Dec 02, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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