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Frank Boucher Chevrolet Cadillac of Racine - Service Center
Racine, WI
956 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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956 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center
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August 23, 2024
My car runs like a dream now! Work was completed in a couple days and all is well. Work was completed in a couple days and all is well. More
by Denise
Verified CustomerEmployees Worked With
August 20, 2024
I was treated very good and it was a pleasure working with all of the people involved in the sale and purchase of the truck. with all of the people involved in the sale and purchase of the truck. More
by JIMSTRELOW
August 17, 2024
This was hands down the best service I’ve ever had at a service center! Mitch was awesome and made the whole process as smooth as could be! service center! Mitch was awesome and made the whole process as smooth as could be! More
by Jaredthomasoppy
Employees Worked With
August 15, 2024
Took my truck in for warranty worked cover by GM and they refused to service my vehicle. Ended up towing it to another dealer. refused to service my vehicle. Ended up towing it to another dealer. More
by jcrewpropertypreservation
Employees Worked With
Other Employees :
James- sales, just a word of advice anyone can sell a car, it takes service to build a client for life.
August 03, 2024
Was quoted $45 plus tax over the phone (my significant other heard same thing). Upon arrival, bill was $524. other heard same thing). Upon arrival, bill was $524. More
by bozroz
Employees Worked With
June 27, 2024
A great enthusiastic group of people. All smiles from everyone. I will always be a Boucher fan. All smiles from everyone. I will always be a Boucher fan. More
by TOATSVALL
June 24, 2024
It was quick and pleasant. Everything was taken care of and I enjoyed the attention and conversation I had getting my car back. Everything was taken care of and I enjoyed the attention and conversation I had getting my car back. More
by Perfectzee
June 21, 2024
Good customer service , with definitely be back also will recommend.Love the place thank you recommend.Love the place thank you More
by edlover7464
Employees Worked With
Other Employees :
Jeff Johnson, Ken Kuhfuss, Michael Wichgers
June 06, 2024
They want to take your money. I went for a break change and only got a $200 diagnostic on a rattle noise that is still rattling. They told me they would bend the backing plate awa I went for a break change and only got a $200 diagnostic on a rattle noise that is still rattling. They told me they would bend the backing plate away from my rotor and it stopped. Then they said they recommend $1000 rotor and pads replacement for only the rear. After I opted out, they told me I should be fine for another year because I have about 5mm of pad left and rotors are fine. When I picked my truck up, I drove away and the rattling noise was stronger and louder than before I took it in. $200 to probably make my original problem worse to get me to come back in and pay for more repairs. On top of it they said they wouldn’t charge me for bending the plate. The $200 for nothing should have went towards the pads. But I was tired of listening to them trying to add unnecessary work and charges to my visit just for a bent backing plate. More
by Am12
Employees Worked With
I don’t know
