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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
998 Reviews
Call Service Center (262) 240-6105

998 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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July 20, 2023

The service department communicated well with me about the issues my truck was having. I appreciate the communication. The one thing that I wasn't pleased about was when I picked up my truck the side mi More

by phil.betthauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daughtry
Report | Print
Jul 22, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Phil, Thank you so much for your excellent service review! We are so glad that Kevin had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else.

July 18, 2023

Every time I have had repairs on my vehicle they have went above and beyond my expectations I recommend them highly More

by Fab_mom123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
Report | Print
Jul 19, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that we continue to exceed your expectations, and we look forward to working with you again!

July 14, 2023

The staff is courteous. They have efficiency in their work and service. I like the video showing me the parts of my car that were inspected. More

by ONAFUNDERBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 13, 2023

Morrey, Mitchell and Michael are the best service writers. The dealer should give out more discounts so a person doesn't have to go elsewhere More

by slw4206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell in service as well, Michael Wichgers, John Kaiser
Report | Print
Jul 14, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing!

July 12, 2023

Detailed service and video of work done. Recommendations were for immediate needs and what needs to get addressed in the future! More

by dorri.mcwhorter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Jul 13, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else.

July 11, 2023

Morry Decker was amazing to deal with! Highly recommend using this service department! Also they send you a video of them performing service on your car. Very informative More

by Nicole Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anton Lak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Kubicki, Michael Wichgers, John Kaiser, Charles Barske, Jacob Rapinchuk, Nick Nelson
Report | Print
Jul 12, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your kind words, Nicole, and for taking the time to leave us this wonderful feedback!

July 11, 2023

I really appreciate the prompt service. I brought the car in the same day I called and it was ready the next day. Fast, friendly service as always. Thank you!!! More

by Maureen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you, Maureen. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come!

July 11, 2023

Nick was very helpful and nice. He gave good information and had the vehicle inspected and returned in a good time. More

by Christopher Cole
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Colon
Report | Print
Jul 12, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review, Christopher! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else.

July 10, 2023

Ii brought my car in for its regular oil change. I enjoyed relaxing during a short wait. The service was great. More

by Kmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Johnson, Ken Kuhfuss, Michael Wichgers
Report | Print
Jul 10, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine!

July 10, 2023

Reliable service always. Great customer service. I have been a customer for over 20 yeats. More

by mgram001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else.

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