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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
997 Reviews
Call Service Center (262) 240-6105

997 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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July 29, 2023

Employees at Frank Boucher are great to work with. I highly recommend Boucher automotive Group. More

by ROB.BOHMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers, Petko Petkov
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Jul 31, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Rob! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as one of our valued customers for many more years to come!

More
July 28, 2023

The service was good but the prices were extremely expensive I could’ve had my car serviced somewhere else have the same job done for only a third of the price More

by Jayda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
kEvIn
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Jul 31, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

We appreciate your business, Jayda, and would like to learn more. If it's possible to discuss your experience in more detail, please reach out to me directly. Thank you again for your input, and we hope to hear from you soon. Jim Piscitello, Service Manager 262-886-1010

July 27, 2023

The staff is friendly place is clean prices are competitive and they do a great job I won't go any place else More

by moorekurt656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are very happy to have provided you with such a positive experience, Kurt! We sincerely value your business and look forward to your next visit.

July 27, 2023

They were able to get me in without an appointment. The service was fast, I was there barely an hour. More

by Vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name.
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Jul 28, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as one of our valued customers for many more years to come!

More
July 26, 2023

Great service department employees know exactly how to treat customers and very effective with information that is provided to the customers More

by RHONDA.EICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as one of our valued customers for many more years to come!

More
July 25, 2023

It took a little longer than we anticipated but it was worth the wait. The car looks fantastic when finished inside and out and the staff was very personable and helpful. More

by reinhardt.tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Thunberg,Keshaun Corbitt
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Jul 26, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Tom! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine.

July 21, 2023

Frank Boucher do the job right & get you back on the road 'Thanks for ridipplng with me every mile. " More

by Melba.fralin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Melba, We are very happy to hear Dylan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 20, 2023

Kevin was awesome at helping find tires. Made the process easy and understanding. Thanks to him More

by Dabbydoodabbydoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daugtry
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Jul 22, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing your thoughts about your experience with Frank Boucher Chevrolet Cadillac of Racine. Kevin and our team appreciate your business and hope to see you again soon!

July 20, 2023

Extremely helpful and courteous. Appreciated the video of the vehicle inspection. Also liked the tire rotation with the oil change. More

by mycompressorguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come!

July 20, 2023

The service department communicated well with me about the issues my truck was having. I appreciate the communication. The one thing that I wasn't pleased about was when I picked up my truck the side mi More

by phil.betthauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daughtry
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Jul 22, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Phil, Thank you so much for your excellent service review! We are so glad that Kevin had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else.

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