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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
987 Reviews
Call Service Center (262) 240-6105

987 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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September 22, 2023

The service at Boucher is always great! !! Our service advisor Morry always goes above and beyond for us!! More

by Trixy620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 21, 2023

Got me in and out on schedule, with smiles. New video link to phone of under carriage for real time inspection very cool More

by MARK.GELHAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch, Michael Wichgers
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September 20, 2023

Phil was courteous, explaining everything clearly. He provided a complete breakdown of the charges. The experience was excellent. More

by locals_barber.0o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Thunhorst
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September 19, 2023

I’m so excited about the service that I received at this location. Chris was awesome as a service advisor. He walked me through every step of what was going on with my vehicle. Kudos to Frank Boucher RACINE More

by TLHOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Service Advisor
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September 14, 2023

This was a godsend. I was busy watching my granddaughter and unable to assess the situation. Thank you, thank you. More

by John Keil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who serviced the vehicle, but everyone was helpful.
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Sep 15, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks, John, for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon!

September 14, 2023

It was a great experience all the way around. From driving in and getting checked in to picking my car up when it was done ✔️. The body shop did a super nice job 👏 I'm very satisfied!! More

by Mike 2023 GMC TERRAIN
Recommend Dealer
Yes
Employees Worked With
Phil at the body shop desk was awesome 👌 thanks
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Sep 15, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Mike, and look forward to your next visit.

September 09, 2023

Very good work and customer service is great will go back there if I have another problem More

by USAFSACMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing your thoughts about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon!

September 08, 2023

Very proactive and professional with dealing with new and previous customers. I can not say enough about Morry Decker and Rob David who was my salesman. More

by DSEBETIC
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rapinchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Morry and Robert met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come!

September 02, 2023

Excellent service department morry is always a pleasure to deal with-dont care for the videos More

by SFULMER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Morry and our team, and we look forward to working with you again.

September 01, 2023

I came in with a check engine light on and not only did they diagnose, repair and get me back on the road, but also gave me a ride to and from where I needed to go. I want to especially thank Morry Decker More

by fredster365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Morry met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as one of our valued customers for many more years to come!

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